Summary
Overview
Work History
Education
Skills
Timeline
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DAEJANAE HUDSON

DAEJANAE HUDSON

Phoenix,AZ

Summary

  • Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
  • Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Offering several years history of successful loan and mortgage processing.
  • Diligent and resourceful financial professional skilled in client relations and loan product recommendations. Highly responsive to delivery of services and focused on customer relationship building. Achieves compliance with company policies and regulations in carrying out job functions.

Overview

7
7
years of professional experience

Work History

Direct Support Professional

SEVITA HELATH
12.2020 - Current
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Transported clients to medical and dental appointments to provide support.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.

Loan Processing Assistant

LOAN DEPOT
07.2019 - 02.2022

●Utilize departmental reports to assign files and maintain service level agreements
● Review borrower documentation, 1003 and credit prior to initial credit decision and communicate with Loan Consultants and Branch Managers regarding defects (incomplete submission and/or loan qualification challenges).
● Reconciliation of income/asset documentation against program guidelines using AUS cert.
● Order following documents as necessary based upon loan officer request or closing date: VOD, VOE, Verbal VOE, VOB, VOR, VOM, EOI, 4506t & Rapid Reporting, Appraisals, Flood Cert, Appraisals, SSA-89,
Condo Docs, FHA/VA documents ( LDP/GSA, case numbers, etc.) and MERS as needed for each file.
● Review credit approval and complete Conditional Approval Letter
●Communicate and respond to processors, Loan Consultants, and external customers ( 3rd party
vendors) (generally within 2 hours)
● Reviews title commitments, lien payoffs, taxes, file notes, lenders closing instructions.
●Coordinates final disbursement of funds in compliance with escrow and lenders’ instructions.
● Prepares and distributes final ALTA Settlement Statement to all applicable parties.
● Updates lien payoffs and taxes as needed.
● Corresponding with lender(s), borrowers, and insurance agents.
● Performs other duties and projects as assigned

Accounting Administrator

Associated Asset Management LLC (AAM)
01.2018 - 08.2018

● Partnered with Department Manager and Controller to maintain an effective process for invoice
validation
● Research invoices with discrepancies
● Process electronic deposits
● Process letters for returned payments, forwarding payments etc.
● Process Surepay applications as received
● Scan Invoices in Kofax

Front Office Manager/Medical Assistant

Genevieve A MacDonald, Plastic Surgeon
01.2017 - 01.2018

● Outbound follow-up calls to patients
● Answer incoming inquiry calls
● Upsell products and services to patients when appropriate
● Ensuring HIPAA compliance
● Billing and collecting documents
● Administrative support tasks including creating presentations
● Assist in the OR when needed
● Bookings

Customer Support Representative

Six Flags Magic Mountain
06.2016 - 11.2016

● Guest Services and Customer Support
● Explain rules and regulation of equipment
● Board passengers onto ride.
● Explain safety procedures to riders.
● Point out evacuation routes.
● Operate equipment that starts and shuts down ride.
● Entice patrons by describing the actions of the ride.

Education

High School Diploma -

Antelope Valley College
Lancaster, CA
05.2017

Skills

  • Clerical Support
  • Lending Software Systems
  • Outbound Calls
  • Consultations and Recommendations
  • Personalized Support
  • Accurate Documenting
  • Service Documentation
  • Knowledge of State Regulations
  • Crisis Management
  • Medical Distribution
  • Safety Behaviors
  • Report Generation
  • Nursing Assistance
  • Client Requirements
  • Company Guidelines
  • Medication Administration
  • Personal Care Support
  • Dietary Needs
  • Healthcare
  • First Aid Certification
  • First Aid and Safety
  • Patient Care
  • Monitor Vital Signs
  • Microsoft Word
  • Microsoft PowerPoint
  • Administrative Support
  • Grammar
  • Customer Consulting
  • Order Processing
  • Data Evaluation

Timeline

Direct Support Professional

SEVITA HELATH
12.2020 - Current

Loan Processing Assistant

LOAN DEPOT
07.2019 - 02.2022

Accounting Administrator

Associated Asset Management LLC (AAM)
01.2018 - 08.2018

Front Office Manager/Medical Assistant

Genevieve A MacDonald, Plastic Surgeon
01.2017 - 01.2018

Customer Support Representative

Six Flags Magic Mountain
06.2016 - 11.2016

High School Diploma -

Antelope Valley College
DAEJANAE HUDSON