Summary
Overview
Work History
Education
Skills
Timeline
Generic

DAE'JANIQUE BENJAMIN

Bay Area,CA

Summary

Administrative Support professional with 6 years of experience in customer care, security operations, and food service. Demonstrates strong problem-solving, communication, and organizational skills, contributing to efficient and supportive team environments. Committed to enhancing customer relations and streamlining administrative processes through detailed-oriented and analytical approaches.

Overview

7
7
years of professional experience

Work History

SECURITY PROFESSIONAL

Barbier Security Group
02.2025 - Current
  • Recorded incident reports with detailed accounts of occurrences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted residents and guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
  • Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.

OFFICE ASSISTANT

Robert Half- Contra Costa County School Insurance Group
05.2024 - 12.2024
  • Manage clerical tasks and mail distribution efficiently.
  • Streamline claims processing for timely staff allocation.
  • Utilize office equipment to support daily operations.
  • Facilitate meeting preparation to ensure smooth execution.
  • Maintain organized filing systems for accurate record-keeping.

FUNERAL ARRANGER’S ASSISTANT/ CUSTOMER CARE EXPERIENCE REP

Foundation Partners Group
10.2023 - 03.2024
  • Support grieving families with empathy, ensuring dignified arrangements and seamless processes.
  • Coordinate multi-channel communications and manage sensitive documents for efficient operations.
  • Enhance team productivity by handling calls, scheduling, and maintaining precise records.

SECURITY OPERATIONS CENTER DISPATCH

Allied Universal, (Sutter Health Hospital)
07.2022 - 12.2023
  • Prepare detailed reports, enhancing security communication and management.
  • Handle calls efficiently, ensuring clear communication and support.
  • Create incident tickets, maintaining precise documentation.
  • Track attendance, optimize shift schedules for consistent security.
  • Monitor CCTV, identify risks, implement preventive measures.

FOOD SERVICE TECHNICIAN I

Department of Rehabilitation for the Blind
01.2018 - 09.2022
  • Greeted and seated 100 guests daily, ensuring efficient and welcoming service for all clients.
  • Implemented storage systems to cut food spoilage, enhancing inventory control.
  • Adapted service for visually impaired guests, promoting an inclusive dining setting.
  • Orchestrated cleaning protocols, boosting kitchen efficiency and sanitation.
  • Collaborated with team to optimize seating, improving customer flow and experience.

Education

High School Diploma -

Redwood High School
Castro Valley, CA
01-2010

Skills

  • Data Entry
  • Conflict Resolution
  • Team Collaboration
  • Scheduling
  • Record Keeping
  • Research Skills
  • Office Administration
  • Interpersonal Skills
  • Adaptability
  • Multitasking
  • Time Tracking
  • Data Management

Timeline

SECURITY PROFESSIONAL

Barbier Security Group
02.2025 - Current

OFFICE ASSISTANT

Robert Half- Contra Costa County School Insurance Group
05.2024 - 12.2024

FUNERAL ARRANGER’S ASSISTANT/ CUSTOMER CARE EXPERIENCE REP

Foundation Partners Group
10.2023 - 03.2024

SECURITY OPERATIONS CENTER DISPATCH

Allied Universal, (Sutter Health Hospital)
07.2022 - 12.2023

FOOD SERVICE TECHNICIAN I

Department of Rehabilitation for the Blind
01.2018 - 09.2022

High School Diploma -

Redwood High School