Summary
Overview
Work History
Education
Skills
Timeline
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Daejha Gibson

Williston,ND

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

4
4
years of professional experience

Work History

Counter/Barista

Oakwells
10.2023 - Current
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Maintained stock and replenished workstation products.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.

Office Manager

Sportsman's Warehouse
03.2023 - Current
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Collaborated with HR team to ensure seamless onboarding for new hires.
  • Supported HR professionals in administering performance evaluations fairly according to established guidelines.

Department Manager

Sportsman's Warehouse
08.2022 - 03.2023
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Inventory Specialist

Sportsman's Warehouse
04.2022 - 08.2022
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.


Cashier

Sportsman's Warehouse
04.2021 - 04.2022


  • Processed refunds and exchanges in accordance with company policy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.

Education

No Degree -

Richey High School
Richey, MT
01-2020

High School Diploma -

Penn Foster Career School
Scranton, PA
01-2020

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Scheduling
  • Inventory Control
  • Staff hiring
  • Human Resources
  • Supply Management

Timeline

Counter/Barista

Oakwells
10.2023 - Current

Office Manager

Sportsman's Warehouse
03.2023 - Current

Department Manager

Sportsman's Warehouse
08.2022 - 03.2023

Inventory Specialist

Sportsman's Warehouse
04.2022 - 08.2022

Cashier

Sportsman's Warehouse
04.2021 - 04.2022

No Degree -

Richey High School

High School Diploma -

Penn Foster Career School

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Daejha Gibson