Dae'Jon Smith
United States
Summary
Dynamic and results-driven Sales Leader with over 10 years of experience in leading sales teams, developing strategic account plans, and driving growth through data-driven decisions. Proven track record in managing high-performing teams, enhancing customer and vendor relationships, and executing successful sales strategies. Adept at analyzing market trends, making strategic recommendations, and achieving sales branch goals. Committed to operational excellence and superior service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
AssemblyAI
01.2021 - 07.2024
- Lead a team of 15 sales professionals, responsible for achieving individual and team sales targets, resulting in a 25% increase in annual sales revenue
- Developed and implemented strategic account plans with targeted growth goals, contributing to a 30% increase in market share
- Conducted data analysis to inform strategic decisions, resulting in a 20% improvement in sales efficiency
- Identified and capitalized on value-added sales opportunities through supply chain, engineering, and service excellence strategies, increasing profitability by 15%
- Recruited, hired, and trained 10 new sales staff, ensuring the team is well-equipped to meet sales objectives
- Provided regular coaching and feedback to team members, resulting in a 40% improvement in overall team performance
- Strengthened relationships with key customers, suppliers, and vendors by delivering superior service and operational excellence, leading to a 35% increase in customer retention
- Coordinated and attended 50+ reviews and meetings with stakeholders, increasing management presence at customer accounts
- Managed budgeting and planning processes for the sales team and individual accounts, achieving a 10% reduction in costs.
Sales Executive
TalentHR
02.2018 - 01.2021
- Built and led a high-performing sales team of 8, implementing effective training programs and performance management processes
- Developed and executed go-to-market strategies, resulting in a 200% increase in customer acquisition
- Established strong relationships with key clients and stakeholders, enhancing customer satisfaction and retention by 45%
- Utilized data analytics to identify market trends and opportunities, leading to a 30% increase in upsell and cross-sell opportunities
- Collaborated with the product development team to align sales strategies with product features and benefits, resulting in a 25% increase in product adoption rates
- Managed the sales pipeline and forecasting, ensuring consistent achievement of quarterly and annual sales targets
- Represented the company at industry events and conferences, increasing brand visibility and generating new business leads.
Assistant Sales Manager
Dropbox
08.2015 - 02.2018
- Supervised daily activities of a business support team of 10, ensuring task completion and coordinating work activities
- Set priorities for the team and guided decisions based on policies, procedures, and business plans, resulting in a 20% increase in team productivity
- Provided input on resource planning and policy development, contributing to a 15% improvement in operational efficiency
- Coached team members on performance, completed evaluations, and recommended pay actions, leading to a 25% improvement in employee satisfaction
- Applied expertise to analyze and solve problems without clear precedents, resulting in a 10% reduction in operational issues
- Achieved a 30% improvement in customer satisfaction through effective problem-solving techniques.
Education
Bachelor of Science - Sales and Marketing Education
University of Nevada, Las Vegas
06-2019
Skills
- Sales Management
- Sales Team Leadership
- Strategic Planning & Execution
- Data Analysis & Decision Making
- Customer Relationship Management
- Vendor & Supplier Management
- Performance Management
- Recruitment & Training
- Budgeting & Forecasting
- Problem Solving & Conflict Resolution
- Excellent Communication Skills
- B2B SaaS Sales
Certification
- HubSpot Certified
- Member, Sales and Marketing Executives International (SMEI)
- Member, American Marketing Association (AMA)
Timeline
Sales Manager
AssemblyAI
01.2021 - 07.2024
Sales Executive
TalentHR
02.2018 - 01.2021
Assistant Sales Manager
Dropbox
08.2015 - 02.2018
Bachelor of Science - Sales and Marketing Education
University of Nevada, Las Vegas