Dae’Jza Davis
Dallas
Summary
Dynamic Medical Assistant with extensive experience at Good 4 U Clinic, excelling in patient care and record management. Proven ability to enhance clinic efficiency through effective scheduling and exceptional communication skills. Proficient in Microsoft Office Suite and committed to maintaining HIPAA compliance, ensuring a safe and organized healthcare environment. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Good 4 U Clinic
Dallas
09.2025 - Current
- Recorded and updated patient information in electronic health systems.
- Managed appointment scheduling, follow-ups, and documentation for efficient patient flow.
- Collected and processed blood and urine samples for laboratory testing.
- Sanitized exam rooms and medical equipment to uphold safety standards.
- Assisted physicians during patient examinations and procedures to enhance care delivery.
Medical Assistant
Wellness First Urgent Care
Duncanville
09.2025 - Current
- Delivered comprehensive front and back office administrative support for high-volume clinic.
- Coordinated appointment scheduling for over 250 patients weekly.
- Dressed wounds and administered medication in compliance with physician orders.
- Maintained accurate calendars and medical documentation for full time physician.
Administrative Assistant / Clerk
Dallas County Sheriff’s Department
Dallas
04.2019 - 03.2025
- Supported department operations by communicating with internal staff and the public via phone, email, and mail.
- Managed filing systems scanned and entered data and ensured document accuracy.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Conducted research and verification for sensitive records.
- Managed scheduling for departmental meetings and training sessions.
Customer Service Representative
Greyhound
Dallas
03.2016 - 04.2019
- Handled customer inquiries, concerns, and escalations with professionalism.
- Scheduled passenger and package deliveries with attention to accuracy and timeliness.
- Managed high call volumes, maintaining exceptional service and efficiency.
- Processed data entries and maintained customer account records.
Customer Service Specialist
North Texas Tollway Authority (NTTA)
Plano
03.2015 - 05.2016
- Created and maintained toll tag accounts while resolving billing issues.
- Processed customer payments and verified account accuracy consistently.
- Managed high volume of inbound calls, ensuring quality service delivery.
- Documented customer interactions accurately within the system for future reference.
Education
Medical Assistant Program -
Absolute Allied Health Academy
Dallas, TX10.2025
High School Diploma -
Franklin D. Roosevelt
Dallas06.2013
Skills
- Administrative and clerical support
- Patient care and record management
- Data entry and documentation accuracy
- Time management and multitasking
- Scheduling and calendar coordination
- Customer relations and communication
- Microsoft Office Suite proficiency
- HIPAA compliance
Timeline
Medical Assistant
Good 4 U Clinic
09.2025 - Current
Medical Assistant
Wellness First Urgent Care
09.2025 - Current
Administrative Assistant / Clerk
Dallas County Sheriff’s Department
04.2019 - 03.2025
Customer Service Representative
Greyhound
03.2016 - 04.2019
Customer Service Specialist
North Texas Tollway Authority (NTTA)
03.2015 - 05.2016
Medical Assistant Program -
Absolute Allied Health Academy
High School Diploma -
Franklin D. Roosevelt