Daelene Macias
El Paso,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Healthcare Administration position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Care Manager / Field Care Manager
Caring Senior Service Agency
11.2022 - 01.2024
- Non-medical caregiving agency
- Scheduling caregivers
- Supervisor visit when needed
- Yearly evaluation
- Ran local background checks and National
- EMR
- Recruit caregivers, Hire/ terminate
- Coordinate in-service for all employees with management team.
- Recommend changes for caregivers with issues during shifts
- Weekly reports on caregivers’ performance, percentage of staff, turnover, Client Care of Daily Activity.
- Document on issues on healthcare including caregiver reporting change in client health etc.
- Assist with admission of new clients Costumer care and service Assist with close billing of caregivers hrs.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Track mileage, Auditing
- On call’s when scheduled throughout the day, night's, including weekends.
Case Aide
Insight Global Temporary Agency
05.2021 - 02.2022
- Shelter in Ft. Bliss, Unaccompanied Children, Point of Contact help run discharge shelter / departure.
- Coordinate with Deputy for departure through TEAMS
- File, scan important documents, personal property documents
- Communicate through TEAMS throughout shelter
- Use Excel to track personal belongings, Currency
- Retrieved personal property from CBP
- Document inventory of minors belonging's during Intake Shelter
- Assist with discharge paper work
- Audit on all personal belongings, including currency with 'A' numbers received by CBP
- Help minors fill out paper work if needed assistance.
- Train new hires
CNA
Bartlett Skilled Nursing and Assistant Living
03.2018 - 05.2021
- Assist residents with daily living activities, promoting independence and dignity.
- Assist with feeding, bathing, grooming, ambulate, transfer with medical equipment
- Document on resident’s intake, output, change in behavior, health, skin break downs.
- Report any new changes with resident to charge nurse on shift
- Take full vitals when needed by charge nurse
- Assist with Palliative care/ hospice residents
- Trained CNAs
- Assist nurse with admissions
- Alert nurses with Code Blue, assist with crash cart
- Assist with G-tubes, Wound Care, Wound VAC, Foley tubes, bed pans, Ostomy bag.
- Worked Covid Unit
CNA
Tri sun Care Center
09.2015 - 05.2018
- Made rounds beginning of shift and end.
- Give report to oncoming shift
- Took vital signs
- Assist residents with daily skilled living
- Transfer residents with medical equipment
- Document on residents on portal
- Assist nurses with admissions
- Assist with wound care
- Trained CNA’s.
CNA
Bienvivir Senior Health Services
05.2010 - 06.2015
- Assist with daily living
- Ambulate,Transfer participates with medical equipment
- Escort residents at Dr. Appointments, hospitals, surgeries, lab work
- Assist Dr. and participants with translation when needed
- Assist as Medical Assistant room setup for physicians
- Take vitals
- Check blood sugar/ INR
- Schedule appointments
- Prepare paper work for physicians, fax, copy, print, email.
CNA
Ambrosio Guillen Texas State Veterans Home
03.2005 - 07.2010
- Assist with Daily Activity
- Full vital sets
- Promoting independence and dignity to residents
- Assist with feeding, bathing, grooming
- Transfer with medical equipment, and ambulate
- Document on residents activities, or change in behavior, skin discoloration.
- Restorative- assistant with therapy
- Assistant with Wound care patients, assist nurse with weekly reports / monthly, email to management department
- Stock supplies
Education
Bachelor of Science - Healthcare Administration
Southwest University
El Paso, TX10.2024
Skills
- Excel
- Microsoft Word
- Outlook
- Power point
- Teams
- Modern Health IT
- Telehealth and Telemedicine
- Clinical Documentation
- Case assessments
- Service Coordination
Certification
- Certified Medical Administration Assistant, Expired
- Certified Nurse Assistant, Expired
- CPR/ First Aide, Expired
- CPI Blue Card, Expired
- Phlebotomy, Certificate of Completion
- Lean Six Sigma, Yellow Belt
References
- Maria Elena Delgadillo, Administrative Assistant At Black Fire And Security, (832) 869-8596, information@blackfireandsecurtity.com
- Edward S. Marin, GS 1102 Contact Specialist with General Service Administration (GSA), (303)656-6274, Edward.marin@gsa.gov
- Debra Morill, Certified Nurse Assistant, (915) 691-3351, debra_morrill@yahoo.com
Training
- Human Resource Management
- Some marketing / ride along with Marketer when needed- Senior Facilities, Home Health Agencies, El Paso community events, and local trade schools.
- Knowledge with Medical Terminology
- Technology Medical Office
- Code Sets, ICD-10-CM, HCPS Level II, CPT, Diagnoses Codes, ICD-10-PCS
- Basic Principles in Medical office accounting
- EMR system
- Principles of physician’s reimbursement
- Healthcare revenue cycle management
- HIPPA and Patient Data Security
- Business continuity
Languages
Spanish
Limited Working
Timeline
Care Manager / Field Care Manager
Caring Senior Service Agency
11.2022 - 01.2024
Case Aide
Insight Global Temporary Agency
05.2021 - 02.2022
CNA
Bartlett Skilled Nursing and Assistant Living
03.2018 - 05.2021
CNA
Tri sun Care Center
09.2015 - 05.2018
CNA
Bienvivir Senior Health Services
05.2010 - 06.2015
CNA
Ambrosio Guillen Texas State Veterans Home
03.2005 - 07.2010
Bachelor of Science - Healthcare Administration
Southwest University
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