Summary
Overview
Work History
Education
Skills
Timeline
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Daelis Duran

Central Islip

Summary

Versatile and bilingual professional with a proven track record in customer service and problem-solving. Excelled at Evolution Corporation by enhancing data management and client relations. Achieved significant improvements in operational efficiency and customer satisfaction. Skilled in communication and time management, adept at fostering team motivation and ensuring meticulous attention to detail.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Evolution Corporation
01.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Life Insurance Agent

National Income Life Insurance Company
02.2024 - 09.2024
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.

Assistant Manager

Rainbow Shops
12.2021 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Arts - Business Administration

Suffolk County Community College
Brentwood, NY
05-2025

Skills

  • Bilingual, English and Spanish
  • Customer Service
  • Communication
  • Problem-solving
  • Attention to detail
  • Time Management
  • Customer Relations
  • Team motivation
  • Money Handling

Timeline

Life Insurance Agent

National Income Life Insurance Company
02.2024 - 09.2024

Administrative Assistant

Evolution Corporation
01.2024 - Current

Assistant Manager

Rainbow Shops
12.2021 - 12.2023

Associate of Arts - Business Administration

Suffolk County Community College

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Daelis Duran