Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daelyn Drew Champlin

Las Cruces

Summary

Dynamic manager with a proven track record at Creightons Town and Country, excelling in customer service and budget control. Enhanced customer satisfaction through effective communication and conflict resolution, while optimizing inventory management to reduce waste. Skilled in multitasking and fostering strong relationships with clients and suppliers, driving business success.

Overview

3
3
years of professional experience

Work History

Manager

Creightons Town and Country
11.2023 - 08.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Tasked with balancing books and money handling.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

Waitress

Esthers Family Diner
02.2023 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Waitress

Daily Grind Cafe
08.2022 - 01.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.

Education

No Degree - Nursing

Dona Ana Community College
Las Cruces, NM
05-2027

High School Diploma -

Fort Sumner High School
Fort Sumner, NM
05-2023

Dual Credit Courses -

Clovis Community College
Clovis, NM

Online Dual Credit Course -

Mesalands Community College
Tucumcari, NM

Skills

  • Customer service
  • Time management
  • Multi-tasking
  • Documentation and reporting
  • Customer relationship management (CRM)
  • Sales management
  • Product management
  • Budget control
  • Clear communication
  • Inventory management

Timeline

Manager

Creightons Town and Country
11.2023 - 08.2025

Waitress

Esthers Family Diner
02.2023 - 08.2023

Waitress

Daily Grind Cafe
08.2022 - 01.2023

No Degree - Nursing

Dona Ana Community College

High School Diploma -

Fort Sumner High School

Dual Credit Courses -

Clovis Community College

Online Dual Credit Course -

Mesalands Community College

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