DAELYNN FERRELL
Bend,OR
Summary
Successful human resource candidate with expertise in employee recruitment, training and management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
9
9
years of professional experience
Work History
Recruiter Specialist
CORNERSTONE RPO - Supporting Vanguard
10.2021 - 05.2023
- Source candidates with several resources and align them with the best position that suits their skills
- Work with companies to onboard and process new hires
- Interview candidates and process them through the hiring process
- Train new recruiters and assist project managers with data collection and tracking.
- Scheduled and conducted interviews
- Data entry and tracking of all new hires and current employees
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Human Resource Generalists
KELSO SCHOOL DISTRICT
05.2017 - 06.2021
- Implemented and supervised orientation procedures for new hires.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Developed and enforced company policy and procedures relating to human resources activity.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Built comprehensive employee recruiting strategy.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Implemented company's first sourcing tracking system.
- Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
- Prepared and submitted organization's Affirmative Action Plan and EEO report.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
Barista Trainer
STARBUCKS
01.2014 - 01.2017
- Executed Starbucks standard customer service.
- Handled cash and processed payments accurately to avoid errors.
- Taught proper procedures and strategies for success to new employees.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
- Upsold specialty items with beverages, increasing store sales.
Education
Master of Science - Business Leadership And Management
WESTERN GOVENORS UNIVERSITY
08.2024
Bachelor of Science - Business Management
EASTERN WASHINGTON UNIVERISTY
06.2018
Skills
- Employee Performance Management System
- Staffing Metrics
- Employee Performance Reviews
- Organizational Systems
- Applicant Evaluations
- Social Media Platforms
- Recruitment and Selection
- Human Resources Management Systems
- Data Tracking Applications
- Labor Relations
- Employee Discipline
- Maintain Employment Records
- Onboard New Hires
Timeline
Recruiter Specialist
CORNERSTONE RPO - Supporting Vanguard
10.2021 - 05.2023
Human Resource Generalists
KELSO SCHOOL DISTRICT
05.2017 - 06.2021
Barista Trainer
STARBUCKS
01.2014 - 01.2017
Master of Science - Business Leadership And Management
WESTERN GOVENORS UNIVERSITY
Bachelor of Science - Business Management
EASTERN WASHINGTON UNIVERISTY
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