DAEMI DAYO-KAYODE
Chicago,IL
Summary
Results-oriented Social Media Administrator with expertise in content creation, analytics, and community engagement. Demonstrates strong communication and time management skills while thriving in fast-paced environments. Experienced in cross-functional collaboration and process improvement, enhancing client interactions and service delivery.
Overview
9
9
years of professional experience
Work History
Social Media Administrator
Triple M Health Services
Chicago Heights, IL
02.2024 - 06.2026
- Developed engaging social media content for healthcare initiatives and community outreach.
- Monitored social media trends to inform content strategy and audience interaction.
- Analyzed audience feedback to refine communication strategies and improve reach.
- Collaborated with healthcare teams to ensure accurate messaging across platforms.
- Developed strategies to increase brand awareness and reach new customers.
- Participated in brainstorming sessions to come up with innovative ideas for campaigns.
- Moderated comments or conversations on social media accounts in a timely manner.
- Researched competitors' activities on social media channels to stay ahead of the curve.
Healthcare Coordinator | Outreach Specialist
Serendipity Home Health Care
Chicago, IL
01.2021 - 01.2024
- Facilitated communication between patients, physicians, case managers, and hospitals.
- Coordinated healthcare services, ensuring timely responses and enhancing client interactions.
- Collaborated with healthcare providers and discharge planners to facilitate seamless care transitions.
- Updated patient records and ensured confidentiality in line with organizational policies.
- Completed data entry tasks with high accuracy and attention to detail, managing high volumes of information with attention to detail.
- Analyzed social media metrics to improve marketing strategies. to refine promotional strategies.
- Oversaw content calendar to align with marketing timelines.
- Worked alongside design teams to create visually appealing assets.
Freelance Product & UI Designer
Worksense
New York, New York
01.2020 - 01.2022
- Partnered with startups and businesses to elevate digital products and improve customer experiences.
- Collaborated with stakeholders to align business objectives with customer-focused digital solutions.
- Created wireframes, user flows, process documentation, and design systems using Figma.
- Conducted user research and analyzed feedback to identify usability enhancements.
- Supported SaaS product enhancements by analyzing workflows and optimizing customer experiences.
- Managed multiple client projects while consistently achieving deadlines and meeting objectives.
Camp Counselor | Cabin Supervisor
Camp Canadensis
Poconos, Pennsylvania
01.2019 - 01.2021
- Supervised daily activities and operations for multiple camper groups, ensuring smooth execution.
- Demonstrated leadership and organization while multitasking in a fast-paced environment, fostering productivity.
- Engaged children in arts, crafts, sports, games, and field trips while ensuring a safe environment.
- Guided behavior with a positive, authoritative approach using age-appropriate limits and choices.
- Cultivated positive relationships through effective communication and conflict resolution, boosting camper satisfaction.
- Served as camp ambassador to families, providing updates on camper experiences.
- Participated in professional development to enhance skills in youth development and outdoor education.
Kitchen Supervisor
Chick-fil-A
, Maryland
01.2017 - 01.2019
- Supervised daily restaurant operations in a high-volume environment while maintaining exceptional customer service standards.
- Coordinated employee scheduling and workflow prioritization to enhance operational efficiency.
- Trained and mentored new team members on operational procedures to ensure service excellence.
- Resolved customer concerns promptly to maintain positive service outcomes.
- Maintained inventory records, compliance documentation, and food safety procedures.
Education
Bachelor of Fine Arts (BFA) - Animation
Edinboro University
Erie, PennsylvaniaAssociate of Applied Science (AAS) - Business Administration
Prince George's Community College
MarylandSkills
- Customer experience management
- Customer success and operations
- B2B SaaS support
- Client relationship management
- Audience Engagement expertise
- Campaign Planning techniques
- User research methodologies
- Technical documentation creation
- Technical troubleshooting
- Technical support services
- CRM platforms and systems
- Process improvement strategies
- Data management and analysis
- Workflow coordination and management
- Documentation management practices
- Healthcare documentation
- HIPAA compliance
- Administrative operations expertise
- Microsoft Office Suite proficiency
- Google Workspace proficiency
- Design tools (Figma, Adobe Suite)
- Presentation design (PowerPoint)
- Cross-functional collaboration
- Stakeholder communication skills
- Process mapping skills
- Team collaboration principles
- Content Ideation sessions
- Brand Development skills
- Team collaboration principles
- Brand Development skills
Timeline
Social Media Administrator
Triple M Health Services
02.2024 - 06.2026
Healthcare Coordinator | Outreach Specialist
Serendipity Home Health Care
01.2021 - 01.2024
Freelance Product & UI Designer
Worksense
01.2020 - 01.2022
Camp Counselor | Cabin Supervisor
Camp Canadensis
01.2019 - 01.2021
Kitchen Supervisor
Chick-fil-A
01.2017 - 01.2019
Bachelor of Fine Arts (BFA) - Animation
Edinboro University
Associate of Applied Science (AAS) - Business Administration
Prince George's Community College