Daemian Aranda
Anaheim,CA
Summary
Reliable and dedicated professional with 4 years of experience in customer service and sales. Skilled in accurately processing orders and delivering prompt service. Known for a cheerful and customer-focused approach, adept at addressing requests and special needs. Currently pursuing a degree in Business IT Management/Information Systems, aiming to apply this knowledge to enhance business operations.
Overview
6
6
years of professional experience
Work History
Cashier Supervisor /Cashier Team Lead
CVS Pharmacy
07.2020 - Current
- Traveled to various stores within the district to drive participation in the rewards program, boosting store performance metrics.
- Assisted customers with inquiries and guided them in locating specific health and personal care items.
- Monitored areas for security issues and safety hazards.
- Efficiently conducted opening and closing procedures, including accurate cash drawer counts at the beginning and end of each shift.
- Helped customers complete purchases, and join rewards programs for incentives and to help them save money.
- Led cashiers and associates in providing thoughtful customer service and knowledge of the front store.
- Handled and counted large amounts of money.
- Trained new employees in register operations, merchandise scanning, and customer service best practices.
- Processed out store damages to send back to the warehouse.
- Prepared the store for annual inventory audits, ensuring accuracy and readiness.
- Consistently engaged in positive and thoughtful interactions with customers, Building bonds to enhance their shopping experience while maintaining a professional demeanor
Sales Floor Associate
Vans
07.2020 - 01.2021
- Prepared merchandise for the sales floor by accurately pricing and tagging products.
- Increased sales and boosted profitability by implementing proactive management strategies and enhancing sales training.
- Recognized as Employee of the Month during the first month of employment for achieving the highest sales performance.
- Managed product returns efficiently and assisted customers in making alternative selections.
- Maintained a calm and professional demeanor while effectively handling issues during high-traffic, high-stress periods.
- Fostered strong customer relationships, leading to increased repeat business and customer recognition for positive interactions.
Sales Associate
Express
08.2019 - 12.2019
- Maintained a clean and organized sales floor, checkout area, fitting rooms, and stockroom to ensure a safe and welcoming environment for customers.
- Strictly adhered to company policies and procedures, prioritizing the safety and well-being of both associates and customers.
- Leveraged extensive product knowledge to offer personalized recommendations, enhancing the shopping experience and driving increased sales revenue.
- Accurately priced and tagged merchandise, preparing it for optimal presentation on the sales floor.
- Built strong customer relationships and fostered loyalty through engaging and attentive service.
- Assisted customers in locating products and utilized store systems to check inventory across other locations.
- Effectively resolved customer challenges by offering tailored product and service solutions.
- Maintained a professional appearance by adhering to the company's dress code, consistently presenting a polished and business-appropriate image.
Stock Associate
Hooves Liqour
03.2019 - 06.2019
- Efficiently distributed 2,000 units per day with a high level of accuracy, ensuring seamless sales operations.
- Maintained cleanliness of the store and products to enhance customer satisfaction.
- Assisted customers with purchases by handling heavy items, processing payments, and bagging products.
- Conducted regular inventory inspections and promptly reported out-of-stock items to maintain optimal inventory levels.
- Managed and restocked liquor and other beverages daily to ensure availability and display readiness.
- Handled store deliveries, including the transportation of large boxes and beverages into coolers, to prepare for stocking.
Education
No Degree - Business IT Managment / Info Systems
Orange Coast College
Costa Mesa, CA06.2025
High School Diploma -
Orange High School
Orange, CA06.2020
Skills
- Reselling
- Sales and Upselling
- Operational Efficiency
- Team Leadership
- Problem-Solving
- Technical Skills / IT
- Communication
- Cash / Money Handling
- Customer Service Excellence
- Attention to Detail
- Deadline Making
- Multi-Tasking
Vintage Clothes Reselling
- Engaged in the vintage clothing reselling business, including weekend sales at flea markets and managing a Depop profile for online transactions while maintaining 5 star rating and quick shipments
- Oversaw order fulfillment and shipping logistics while sourcing vintage clothing in bulk through surplus markets.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier Supervisor /Cashier Team Lead
CVS Pharmacy
07.2020 - Current
Sales Floor Associate
Vans
07.2020 - 01.2021
Sales Associate
Express
08.2019 - 12.2019
Stock Associate
Hooves Liqour
03.2019 - 06.2019
No Degree - Business IT Managment / Info Systems
Orange Coast College
High School Diploma -
Orange High School
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