DAEMON BLACKWELL
Seattle
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
21
21
years of professional experience
Work History
Senior Customer Service Representative
Auto Zone
Federal Way
06.2025 - Current
- Provide exceptional customer service by actively engaging with clients in person and by phone to identify their needs and provide tailored solutions, enhancing overall sales performance and resolving issues efficiently.
- Collaborate with team members to create a welcoming and organized store environment, ensuring a positive shopping experience.
- Utilize point-of-sale software to manage transactions, inventory, and customer data efficiently.
Auto Detail Owner/Operator Specialist
Deez Auto Spa
Seattle
03.2023 - Current
- Established and manage a successful auto detailing business, overseeing all aspects of operations from customer service to financial management.
Sports Coach
Great NW Youth League
Renton
01.2005 - 03.2023
- Head coach for Five Star Cougar team-ages 10 and 11-volunteer.
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Managed team budgets, ensuring judicious allocation of funds towards essential equipment, travel expenses, and other necessary expenditures.
Customer Service Representative
U haul
Renton
03.2016 - 02.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
Lead Automotive Service Technician
Jiffy Lube
Bellevue
06.2011 - 03.2016
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
Education
Business Management - Associate of Science -
South Seattle College
Seattle, WA, USA09.2025
GED -
John Marshall High School
Cleveland, OH, USASkills
- Service-oriented
- Critical thinking
- Positive attitude
- Relationship management
- Adaptability
- Verbal and written communication
- Data entry
- POS system operations and cash handling
- Microsoft Excel
- Microsoft Office Suite
- Strong work ethic
- Exceptional customer service
- Multitasking and organization
- Proactive problem-solving and conflict resolution
Timeline
Senior Customer Service Representative
Auto Zone
06.2025 - Current
Auto Detail Owner/Operator Specialist
Deez Auto Spa
03.2023 - Current
Customer Service Representative
U haul
03.2016 - 02.2023
Lead Automotive Service Technician
Jiffy Lube
06.2011 - 03.2016
Sports Coach
Great NW Youth League
01.2005 - 03.2023
Business Management - Associate of Science -
South Seattle College
GED -
John Marshall High School
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