Daenna Jimenez
Pasadena,CA
Summary
Ambitious and detail-oriented professional with over 8 years of customer service experience, now seeking to leverage expertise in site services and operations coordination. Skilled in juggling multiple priorities in dynamic environments, adept at managing service vendor relationships, negotiating contracts, and overseeing budgets. Proficient in maintaining communication channels across departments, providing exceptional reception and operational support, and ensuring smooth operations in various business units. Committed to delivering high-quality services, fostering positive relationships with internal and external customers, and maintaining a safe, organized, and efficient work environment. Highly motivated, accountable, and enthusiastic about implementing innovative ideas and taking initiative to achieve success.
Overview
8
8
years of professional experience
Work History
Special Education Administrative Assistant
Special Education Administrative Assistant
02.2024 - Current
- Managed confidential student documents and maintained accurate records
- Coordinated meetings between parents and school administration, making reminder calls/emails for upcoming meetings
- Maintained schedules for school psychologists, speech-language pathologists, and nurses
- Compiled and analyzed financial and statistical data, handling incoming email correspondence efficiently
- Provided high-quality support, ensuring efficient office operations
- Performed complex secretarial and clerical functions, making administrative decisions as delegated by supervisors
Pet Stylist
PetSmart
Rosemead
10.2020 - 02.2024
- Company Overview: PetSmart - Rosemead
- Performed grooming services according to breed standards or client preferences
- Managed various dog breeds and sizes, adapting grooming methods to individual needs
- Maintained detailed grooming records, ensuring a safe and clean work environment through proper sanitation practices
- Communicated effectively with pet owners and provided guidance on grooming maintenance and home care
- Assisted with reception duties including appointment scheduling, record keeping, managing inquiries, handling payments, and coordinating with other groomers
- PetSmart - Rosemead
Receptionist/Administrative Assistant
Key Investments
10.2016 - 10.2020
- Provided frontline support by welcoming visitors, managing phone calls, emails, and inquiries, maintaining a well-organized office environment
- Efficiently scheduled appointments, coordinated meetings, and assisted with various administrative tasks such as data entry, file organization, and document preparation
- Demonstrated excellent attention to detail, communication skills, and the ability to multitask to effectively manage day-to-day office operations ensuring a positive and professional experience for clients
Education
Bachelor of Science - Sociology
California State University, Los Angeles
Los Angeles, CA05-2022
Skills
- Meeting coordination
- Scheduling appointments
- File organization
- Data entry proficiency
- Adaptive technology
- Report preparation
- Effective communication
- Sensitive material handling
- Self motivation
- Continuous improvement
- Adaptability and flexibility
- Relationship building
- Complex Problem-solving
- Administrative background
- Project planning
- Microsoft office
Timeline
Special Education Administrative Assistant
Special Education Administrative Assistant
02.2024 - Current
Pet Stylist
PetSmart
10.2020 - 02.2024
Receptionist/Administrative Assistant
Key Investments
10.2016 - 10.2020
Bachelor of Science - Sociology
California State University, Los Angeles
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