Daesha Parker
Homestead
Summary
Detail-oriented veterinary professional with extensive experience in customer service and animal care. Known for strong communication and prioritization skills, successfully managing appointments, inventory, and patient triage to enhance clinic efficiency, client satisfaction, patient care, and well-being.
Overview
9
9
years of professional experience
Work History
Veterinary Receptionist /Lead Veterinary Assistant
English Plaza Animal Hospital
Homestead
02.2021 - 08.2025
- Greeted clients and pets, creating a welcoming environment.
- Scheduled appointments and managed daily calendars for veterinarians.
- Coordinated schedules for veterinary staff and managed workflow efficiency.
- Managed inventory of medical supplies and equipment for the clinic.
- Resolved conflicts between staff members through effective communication strategies.
- Generated reports summarizing data such as number of animals treated or amount spent on medications.
- Monitored inventory levels of supplies needed for animal treatments and ordered additional items when necessary.
- Triaged scheduled or emergency patients to route them to the appointed surgeon or treatment area.
- Administered emergency first aid to sick or injured animals.
- Assisted veterinarians in providing medical treatments to animals, including administering medication, collecting samples, and monitoring vital signs.
- Assisted with the diagnostics and treatment of animal health problems by performing lab tests on specimens
- Performed laboratory tests such as urinalysis, fecal analysis, bloodwork, and radiographs under the direction of a veterinarian.
- Assisted with polishing, removing stains, and other dental procedures.
- Explained disease and condition diagnoses, prognoses, and treatment options to pet and animal owners to provide information for decisions.
- Documented patient histories, including physical examination findings, diagnostic results, and treatments performed.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Prepared and labeled medication, and instructed clients on administration.
Caregiver
Independant Servics
Homestead
12.2018 - 10.2019
- Cultivated strong relationships with clients to enhance companionship and counseling support.
- Ensured a clean, organized environment to promote client safety and satisfaction.
- Delivered basic care for elderly patients, including appointment scheduling and management of finances.
- Administered medications and monitored client health conditions regularly.
- Coordinated transportation for clients to medical appointments and community events.
Cashier Sales Associate
Bass Shoe Store
Florida City
07.2016 - 11.2016
- Presented a friendly and positive attitude while communicating clearly with customers and colleagues.
- Maintained flexibility to work a varied schedule that included nights and weekends.
- Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 20 lbs.
- Processed shipments and maintained organized stock shelves.
- Offered exceptional customer service to differentiate and promote the company brand.
- Marked clearance products with updated price tags.
- Placed special merchandise orders for customers.
- Helped customers select products that best fit their personal needs.
Education
High School Diploma -
Princeton Christian School
Princeton, FL05.2017
Skills
- Bilingual
- Business intelligence
- Skilled in Excel
- Skilled in Word
- Skilled in Microsoft
- Team leader
- Prioritization
- Confidentiality
- Effective multitasking
- Workflow coordination
- Customer service skills
- Customer relationship management
- Empathy and care for clients and patients
- Appointment scheduling
- Follow-up calls
- Inventory management
- Team management
- Staff conflict resolution
- Verbal and written communication
- Laboratory testing
- Medical terminology
- Emergency response
- Documenting medical histories
- Discharging patients
Timeline
Veterinary Receptionist /Lead Veterinary Assistant
English Plaza Animal Hospital
02.2021 - 08.2025
Caregiver
Independant Servics
12.2018 - 10.2019
Cashier Sales Associate
Bass Shoe Store
07.2016 - 11.2016
High School Diploma -
Princeton Christian School