Daeton Scruggs
Kansas City,MO
Summary
Online Fulfillment Manager at Walmart with a proven track record in enhancing delivery efficiency and customer satisfaction. Expert in inventory forecasting and staff training, I successfully implemented a robust inventory management system, improving order accuracy and fostering teamwork to elevate operational performance. Committed to quality assurance and vendor relations.
Overview
2
2
years of professional experience
Work History
Online Fulfillment Manger
Walmart
2024.01 - Current
- Streamlined fulfillment processes for faster delivery times and increased customer satisfaction.
- Tracked delivery goals and developed improvement plans to correct deficiencies.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities as well as recognition for achievements accomplished at work.
- Maintained open lines of communication between departments to ensure smooth workflow transitions from incoming orders through final shipment stages.
- Increased workforce productivity by developing effective training programs tailored towards individual skill sets.
- Used advanced planning tools to balance service, inventory, and resource utilization levels.
- Trained employees to handle high-volume work loads during seasonal rushes.
- Analyzed data trends to forecast inventory needs accurately, avoiding stockouts or overstocks.
- Addressed customer concerns promptly, resolving issues efficiently while maintaining a high level of professionalism and courtesy.
- Monitored inventory levels and collaborated with vendors to meet needs.
- Improved order accuracy by implementing an efficient inventory management system.
- Enhanced warehouse organization with a focus on space optimization and product accessibility.
Education
GED - Architecture
GED.com
Online Skills
- Shipping and receiving
- Warehouse operations
- Customer relations
- Staff training
- Vendor relations
- Quality assurance
- Root-cause analysis
- Corrective action implementation
- Forecasting
- Teamwork and collaboration
Languages
English
Native or Bilingual
Additional Information
Hello, my name is Daeton. I’m a young person in their 20s who is interested in something new and exploring new things. I’m a very competitive person who strives to be best at whatever in front of me. Eager to apply creative thinking, problem-solving skills, and a strong work ethic to new opportunities. Currently in my junior year of college for my bachelor in architecture.
Timeline
Online Fulfillment Manger
Walmart
2024.01 - Current
GED - Architecture
GED.com