Daeun Shin
Student
El Paso,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Boba Barista
Yogoberry
El Paso, TX
03.2023 - 11.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Managed over 50 customer calls per day.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Education
Associate of Science - Graphic Design
El Paso Community College
El Paso, TX 05.2001 -
Skills
Strong Work Ethic
Food Safety Understanding
Interpersonal Skills Development
Latte Art
POS Systems
Table Bussing
Coffee Expertise
Time management
Hobbies
I sometimes make a smile to my parents and family by baking bread or cookies. My family loves my bread, and I stand in front of the oven twice a week because making bread was a lot of fun. It was also possible to follow the recipe and make it quickly, believing in my senses when I got used to it. When I first made bread, it took about five hours to complete it. But now I can bake in just two hours. I was able to memorize recipes quickly because I was quick at learning them.
Timeline
Boba Barista
Yogoberry
03.2023 - 11.2023
Associate of Science - Graphic Design
El Paso Community College
05.2001 -