Dylan Dowda
Cabot,AR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Production Assembler
Caterpillar
09.2023 - Current
- Improved production efficiency by assembling products according to established guidelines and quality standards.
- Reduced assembly errors by carefully following work instructions and ensuring proper alignment of components.
- Increased product output by consistently meeting daily production goals and maintaining a high level of productivity.
- Enhanced team performance by effectively collaborating with coworkers to meet or exceed production targets.
- Contributed to continuous improvement initiatives by providing valuable feedback on assembly processes and identifying areas for potential optimization.
Piano Technician and Moving Manager
Anderson Piano Clinic
06.2021 - 07.2023
- Enhanced customer satisfaction by providing timely and accurate piano tuning services.
- Restored antique pianos to their original condition, preserving historical value and increasing overall worth.
- Improved piano performance by adjusting action regulation and voicing for optimal sound quality.
- Collaborated with music teachers and performers, tailoring piano maintenance to individual needs.
- Increased client retention through exceptional communication skills and clear explanations of technical work completed.
- Built a strong reputation as a reliable Piano Technician, resulting in consistent referrals from satisfied clients.
- Developed long-lasting relationships with local music stores, securing ongoing contracts for piano maintenance services.
Carhop
Sonics Drive In
05.2020 - 06.2021
- Increased customer satisfaction by providing prompt and friendly service.
- Enhanced sales by upselling menu items and promoting daily specials.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
- Ensured order accuracy, double-checking each order before delivering to customers.
- Collaborated with team members to provide exceptional customer experiences.
- Assisted in the training of new carhops, sharing best practices for success in the role.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
Education
Bachelor of Business Administration - Marketing
University of Arkansas, Fayetteville
Fayetteville, AR05.2025
Skills
- Problem Solving
- Interpersonal Skills
- Critical Thinking
- Strong Communication
- Process Documentation
- Computer Literacy
Timeline
Production Assembler
Caterpillar
09.2023 - Current
Piano Technician and Moving Manager
Anderson Piano Clinic
06.2021 - 07.2023
Carhop
Sonics Drive In
05.2020 - 06.2021
Bachelor of Business Administration - Marketing
University of Arkansas, Fayetteville
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