Daffany Cuffee
Norfolk,VA
Summary
Professional technician with solid background in maintaining and repairing complex systems. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.
Reliable professional with 15+ years of experience handling mechanical needs. Knowledgeable, dedicated and offering superior skills and great customer service skills[Skill], [Skill] and [Skill].
Overview
1
1
Certification
18
18
years of professional experience
Work History
Apparel Associate
Walmart
Virginia Beach, VA
11.2025 - Current
- Assisted customers with product selection, enhancing shopping experience and promoting brand loyalty.
- Maintained organized merchandise displays, ensuring compliance with Walmart's visual standards and improving store aesthetics.
- Processed transactions accurately at point-of-sale, contributing to efficient checkout operations and customer satisfaction.
- Trained new associates on operational procedures, fostering teamwork and consistency in service delivery.
Frozen and Dairy Associate
Foodlion Grocery Store
Norfolk, VA
11.2025 - Current
- Implemented merchandising strategies to enhance visibility and sales of frozen and dairy products.
- Managed inventory levels for frozen and dairy products, ensuring product availability and freshness.
- Operated equipment for optimal display and storage of frozen and dairy items.
- Trained new associates on safety protocols, product handling, and customer service standards.
Maintenance Technician
Odurent
Norfolk, VA
03.2023 - Current
- Perform requests and flagged maintenance repairs dealing with carpentry, plumbing, electrical, appliances, HVAC, roofing, and painting/drywall
- Completed requested repairs promptly, ensuring resident satisfaction
- Complete requested repairs in a timely manner
- Delivered exceptional customer service while communicating with residents, fostering positive relationships
- Assisted with renovation projects
- Assist with renovation projects as needed
- Accurately record work performed into Company Software
- Recommend and evaluate current Company policies for increased efficiency
Maintenance Technician/Site Supervisor
Career Strategies Inc
Virginia Beach, VA
09.2022 - 10.2025
- Diagnosed mechanical issues and implemented effective repair solutions for various equipment.
- Conducted routine maintenance and inspections on HVAC systems to ensure optimal performance.
- Collaborated with team members to streamline preventive maintenance schedules, enhancing operational efficiency.
- Trained new technicians on safety protocols and equipment handling, fostering a culture of safety.
- Oversaw complex repair projects, coordinating efforts between multiple departments to achieve timely completion.
Refrigeration Technician
Sears
Virginia Beach, VA
10.2022 - 03.2023
- Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers
- Delivered exceptional customer experience, consistently surpassing expectations
- Provided tailored solutions to enhance home cleanliness, comfort, and safety
- Maintained and organized company truck, optimizing parts management
- Executed various tasks to support team objectives
Maintenance Technician II
Lincoln Military Housing
Virginia Beach, VA
05.2021 - 07.2022
- Troubleshoot and perform routine maintenance, installation and repairs on a variety of building systems and appliances, including, plumbing, HVAC, painting, carpentry, appliance repair and electrical.
- Utilized skills in electrical, carpentry, plumbing, HVAC, painting, and appliance repair to maintain quality standards for homes and community.
- Executed installations, service repairs, and preventative maintenance across homes, common areas, and grounds to ensure optimal functionality.
- Completed resident-requested repairs and services within 24-hour time frame to enhance resident satisfaction.
- Complete resident-requested repairs and services within the required time frame (24 hours).
- Responded to on-call service requests and emergency calls to address urgent maintenance needs.
- Participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
- Performed general maintenance and cleaning of common areas, maintenance shop, and trash removal.
- Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
Service Technician
Drucker and Falk, LLC
Norfolk, VA
06.2020 - 05.2021
- Executed repairs on make-ready units promptly to ensure timely occupancy.
- Handled 24-hour on-call duties as scheduled by the Maintenance Superintendent, responding to on-call paging.
- Perform work order requests if necessary.
- Supported Maintenance Superintendent in managing inventory and optimizing use of maintenance materials.
- Conducted property inspections for repairs and enhancements, collaborating with Maintenance Superintendent for action plans.
- Know the location of gas and water meter emergency cut offs, all apartment and fixture cut offs, and sewer clean outs.
- Ensure that the grounds are free of litter at all times.
- Assist the Grounds personnel with trashing out units if necessary.
- Assist the Maintenance Superintendent or Housekeeper with their work if necessary.
- Maintain a professional appearance in uniform and display a good attitude at all times.
Maintenance Technician
The Lawson Companies
Chesapeake, VA
04.2019 - 06.2020
- Collected and disposed of trash from designated areas
- Prepared apartments for new tenants by cleaning and repairing
- Completed work orders to address maintenance requests
- Provided on-call maintenance support every third Friday Executed all assigned maintenance projects with attention to detail and timely completion. Perform electrical repairs such as outlets, wall switches, light fixtures and circuits.Perform plumbing work; such as cleaning pipe clogs, replacing fittings, stopping leaks.Repair or replace, as necessary, glass, tile, carpet, cove base, fixtures, venetian blinds, locks, doorknobs and hinges. Applied paint to interior surfaces to ensure a fresh and clean appearance. Executed carpentry work to repair and maintain structures. Assist in janitorial work by performing necessary "on-the-spot" corrections and reporting deficiencies in janitorial services. Executed minor concrete and masonry repairs to maintain safety. Conducted limited extermination work to control pest issues. Install suite signage and directory strips. Performed various duties to support maintenance operations.
Maintenance Technician
Delta Hotels
Chesapeake, VA
11.2017 - 03.2019
- Executed guest room preventive maintenance and general clean program on schedule, ensuring adherence to guidelines.
- Utilize General Clean and Preventive Maintenance (GC/PM) checklists.
- Record and log work performed. Store files and reports as per guidelines.
- Resolved guest and associate requests and complaints promptly, enhancing overall satisfaction.
- Remedy guest and associate requests and complaints as efficiently as efficiently as possible as possible.
- Comply with all hotel, and government operating procedures.
- Associates are to work as a team helping all teammates complete the required activities, which will ensure guest satisfaction.
- Attend Continuous Improvement Meetings regularly.
- Completed maintenance work orders promptly, contributing to operational efficiency.
- Fulfilled diverse responsibilities to support team objectives.
QC Inspector
Construction Labor Contractors
Portsmouth, VA
08.2016 - 11.2016
- Collaborated with inventory management team to monitor stock levels, minimizing shortages and optimizing replenishment processes.
- Implemented promotional strategies to drive sales, effectively highlighting seasonal items and special offers to customers.
- Conducted regular inventory audits, identifying discrepancies and supporting accurate reporting for management review.
- Developed training materials for staff development programs, enhancing employee performance and knowledge of product lines.
Quality Control Technician
Coastal Precast system
Chesapeake, VA
09.2014 - 11.2015
- Conducted weekly sieve analysis to ensure quality control standards were met.
- Test concrete for certain jobs I was assigned to which required:
- Measured slump of concrete samples to assess workability.
- Monitored temperature of concrete to ensure proper curing conditions.
- Checked air pressure in concrete mix to meet specifications.
- Provided 8-10 6x12 cylinders for each job.
- Completed documentation to confirm compliance with specifications.
- Poured, finished, and repaired concrete to maintain structural integrity and quality.
Painter
Prep
Chesapeake, VA
06.2012 - 12.2013
- Prepared houses and apartments for painting, ensuring surfaces were properly primed and ready for application.
- Painted walls and houses using spray gun, brushes, and roller brushes to achieve high-quality finishes.
- Pressure washed decks and houses, enhancing exterior appearance and preparing surfaces for further treatment.
Maintenance tech
Cambridge Manor
Chesapeake, VA
07.2008 - 11.2011
- Ran work orders, kept residents apartments updated and provided exceptional customer service.
- Applied touch-up paint in apartments to enhance appearance.
- Executed tasks independently, ensuring timely completion of assignments to meet resident needs.
- Ensured a clean and organized living space for residents.
Education
Associates of Occupational Science of Medical - Management in Medical Assisting And Administration
Centura College
Norfolk, VA09-2012
Skills
- Facility maintenance
- Inventory Management
- Product Merchandising
- Customer Engagement
- Visual Merchandising
- Apartment Retail Operations
- Store Layout
- Customer Experience
- Facility maintenance Tech
- Stock Management
- Product Knowledge
- Sales Techniques
- Promotional Strategies
- Customer Interaction
- Customer support
- Problem-solving
Certification
Driver's License, Maintenance Tech, February 2020 to Present, EPA 608 type III, HVAC
Additional Information
A62114877
Assessments
- Work motivation — Proficient
- December 2020
- Level of motivation and discipline applied toward work
- Full results: Proficient
- Basic maintenance and repair — Proficient
- July 2022
- Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
- Mechanical knowledge — Proficient
- September 2022
- Understanding and applying mechanical concepts and processes
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Apparel Associate
Walmart
11.2025 - Current
Frozen and Dairy Associate
Foodlion Grocery Store
11.2025 - Current
Maintenance Technician
Odurent
03.2023 - Current
Refrigeration Technician
Sears
10.2022 - 03.2023
Maintenance Technician/Site Supervisor
Career Strategies Inc
09.2022 - 10.2025
Maintenance Technician II
Lincoln Military Housing
05.2021 - 07.2022
Service Technician
Drucker and Falk, LLC
06.2020 - 05.2021
Maintenance Technician
The Lawson Companies
04.2019 - 06.2020
Maintenance Technician
Delta Hotels
11.2017 - 03.2019
QC Inspector
Construction Labor Contractors
08.2016 - 11.2016
Quality Control Technician
Coastal Precast system
09.2014 - 11.2015
Painter
Prep
06.2012 - 12.2013
Maintenance tech
Cambridge Manor
07.2008 - 11.2011
Associates of Occupational Science of Medical - Management in Medical Assisting And Administration
Centura College