Dafna I Muniz BSN RN

• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Regularly evaluated employee performance and provided feedback.
• Oversaw overall operation of nursing services and patient care.
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.

• Collaborated with staff, management and external groups to coordinate patient care.
• Updated existing policies to improve standard of care for patients.
• Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Planned and assigned workload to 30 person nursing staff to direct patient care
• Collaborated with staff, management and external groups to coordinate patient care

Direct Supervision to Staff / Clinicians. Review of documentation. Accept / decline referrals. Communication with physician and hospital Case Managers . Weekly Case Conference and daily morning calls. Push through workflow daily. Approval of POC. System Home Care Home Base.

DON Responsibilities. Review / Approve/ Ensure policies and procedures were followed. Weekly Case Conference, Oasis Export twice a week. Direct supervision to field staff/ clinicians. QA Management.

Contact members via telephone and assess for medical needs / education of conditions. Assist with medical appointments. Help understand members the disease process.

Received start of care. Contact physician for orders for home health needs for patients. Direct Supervision to field staff.

Performed some start of care when needed.

Staff Nurse to Med/Surg, Mom/Baby units, Orthopaedic surgical floors. Direct care to patients, medication administration, surgical care, post and pre op care.

Staff nurse to med/surg, cardiac/ telemetry floor. Direct care to patients, medication administration, etc.

Charge/ Staff nurse in med/surg, orthopaedic floor.