Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
11
11
years of professional experience
Work History
Barista
Starbucks
Playa Vista, CALIFORNIA
01.2020 - Current
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Ground beans for espresso shots according to individual customer specifications.
Provided excellent customer service by responding to inquiries quickly and professionally.
Adhered to health department regulations concerning sanitation standards.
Store Manager
Auntie Anne's Pretzels
Downey, CALIFORNIA
10.2013 - 10.2019
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Superintendents Administrative Clerk at City of Los Angeles, Maintenance OperationsSuperintendents Administrative Clerk at City of Los Angeles, Maintenance Operations