Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Dafne Leon Guillen

Dafne Leon Guillen

Englewood,CO

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Marketing Intern

Sun Codes
01.2023 - Current
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Increased brand visibility by crafting and implementing creative social media campaigns.

Restaurant Manager

Chick-fil-A
01.2015 - 08.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.

Restaurant Manager

Carajillo
03.2010 - 08.2014
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.

Education

GED -

Littleton High School
Littleton, CO

Skills

  • Social media marketing
  • Social media
  • Content creation
  • Event planning
  • Google analytics
  • Client engagement
  • SEO
  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Passion for customer satisfaction

Certification

Google Digital Marketing and E-commerce Professional Certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Marketing Intern

Sun Codes
01.2023 - Current

Restaurant Manager

Chick-fil-A
01.2015 - 08.2021

Restaurant Manager

Carajillo
03.2010 - 08.2014

GED -

Littleton High School

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