Dafnne Florian
Auburn,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Maya's Contracting
06.2020 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Amazon Fulfillment Associate
Amazon
01.2023 - Current
- Streamlined order processing by implementing efficient picking and packing techniques.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
Cashier Assistant
Burlington
06.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor toward customers and colleagues.
Education
Associate of Arts - Early Childhood Education
Green River Community College
Auburn, WA06.2025
Skills
- Loading and Unloading
- Customer Service
- Organizational Skills
- Payment Collection
- Purchase Assistance
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
English
Timeline
Amazon Fulfillment Associate
Amazon
01.2023 - Current
Cashier Assistant
Burlington
06.2022 - 12.2022
Administrative Assistant
Maya's Contracting
06.2020 - Current
Associate of Arts - Early Childhood Education
Green River Community College