Dag Anderson
Orange
Summary
Strategic IT leader with more than 21 years of progressive responsibility in mid-sized organizations. Expert at analyzing staffing needs; forging vendor partnerships; managing budgets, assets, leases and licenses; and building consistent policies and procedures. Proven track record protecting data and operations against risk, implementing disaster-recovery and backup plans, and maintaining secure, high-performance network infrastructures (Cisco firewalls, VPNs, VLANs, SAN, VMware, Hyper-V). Adept at translating business requirements into technical solutions, driving continuous improvement, and leading cross-functional teams. Intelligent it manager with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Information Technology
Alinabal: The Alinabal Group of Companies
Milford
04.2021 - Current
- Oversaw analysis of IT staffing needs; directed make-vs-buy decisions for outsourcing vs. inhouse services.
- Identified and negotiated with key suppliers, vendors, consultants; managed all IT leases, contracts, licenses and maintenance agreements to ensure compliance.
- Owned IT operating and capital budgets: forecast requirements, prepared annual budgets, monitored assets/depreciation, tracked variances and implemented corrective actions.
- Developed and enforced IT policies and procedures to ensure consistency, scalability and regulatory compliance (HIPAA, CMMC).
- Protected operations against unauthorized access, data-integrity issues and service-level lapses via robust access controls and monitoring.
- Designed, implemented and maintained network infrastructure: Cisco firewalls, site-to-site VPN tunnels, HP/Cisco switches, VLANs, Unifi APs, camera systems, firmware upgrades and enterprise Wi-Fi (24×7).
- Administered Active Directory, Group Policy, DNS, DHCP, file/print servers, and VoIP phone systems; secured all portable devices with enterprise-grade encryption.
- Led disaster recovery and backup strategy; conducted quarterly network performance audits and reported efficiency improvements to executive leadership.
- Directed day-to-day troubleshooting and incident resolution; built tools and test plans for new LAN/WAN equipment rollouts.
- Managed help-desk and asset tracking via ManageEngine Resolution; maintained up-to-date documentation of network diagrams, IP reservations and configuration changes.
- Delivered training on OS, Office 365 (SharePoint, OneDrive, Teams), and custom applications; monitored staff progress in IT training modules.
- Lead and mentored a team of IT professionals, prioritizing workloads and fostering professional development.
Director of Information Technology
Oak Ridge Waste & Recycling
Danbury
08.2018 - 04.2021
- Defined project scope, conducted business/technology analyses, and drove all phases of the SDLC for ERP, CRM and PM systems.
- Managed IT budgets, vendor contracts and make-vs-buy evaluations; ensured license compliance and cost-effective procurement.
- Implemented IT policies, security protocols, backup/disaster-recovery plans and compliance initiatives.
- Maintained network security (Cisco firewalls, VPNs, VLANs), server virtualization (VMware, Hyper-V) and Active Directory services.
- Streamlined help-desk operations, reducing resolution times by 30% through process improvements and staff training.
Manager, IT Operations
BJM Corporation
Old Saybrook
06.2015 - 06.2018
- Built and led an internal IT department for two companies; rolled out ITIL-based service-desk and asset-management processes.
- Oversaw ERP/support software upgrades, full SAN replacements and VMware migrations; authored disaster recovery plan and user handbook.
- Negotiated vendor agreements, managed budgets and maintained asset inventories and depreciation schedules.
- Designed and delivered employee training on network infrastructure, systems use and security best practices.
IT Director/Partner
New England Medical Technology, LLC
Madison
03.2008 - 06.2015
- Led EMR and managed-services implementations across 20 medical offices, ensuring HIPAA compliance and seamless user adoption.
- Architected and maintained network infrastructure, backup systems and business-continuity plans.
- Collaborated with leadership to align IT strategy with clinical and business objectives; managed budgets and vendor relationships.
Manager, IT Operations
Edgar Online Inc.
New York
06.1999 - 08.2007
- Directed web operations, system upgrades (Windows 2000, Exchange) and network security (Cisco PIX firewalls, intrusion detection).
- Managed staff, budgets and data-center migrations, realizing $1M+ annual cost savings.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UTSkills
- IT Strategy & Governance
- Vendor/Contract Management
- Budgeting & Asset Depreciation
- Policy & Procedure Development
- Risk Management & Compliance (HIPAA, CMMC)
- Disaster Recovery & Business Continuity
- Network Design & Performance (LAN/WAN, VPN, VLAN, Wi-Fi)
- Infrastructure Management
- Active Directory & Group Policy
- ITIL & Service Management (ManageEngine)
- Team Leadership & Training
- Windows Server 2008-2019
- VMware ESXi 65
- Hyper-V
- HP MSA-2050 SAN
- Cisco firewalls
- Site-to-Site VPNs
- Cisco/HP Switches
- VLAN
- DHCP
- DNS
- Office 365
- SharePoint
- OneDrive
- ManageEngine
- Veeam
- DATTO
- Meraki
- ERP Systems
Certification
- ITIL Foundation
- Microsoft Certified: Azure Administrator Associate
- (Add any Cisco certs here)
Volunteer Experience
Firefighter, Orange Volunteer Fire Department, Orange, CT
Affiliations
- Volunteer Orange Volunteer Fire Department
- 2023 Firefighter of the year
Timeline
Director of Information Technology
Alinabal: The Alinabal Group of Companies
04.2021 - Current
Director of Information Technology
Oak Ridge Waste & Recycling
08.2018 - 04.2021
Manager, IT Operations
BJM Corporation
06.2015 - 06.2018
IT Director/Partner
New England Medical Technology, LLC
03.2008 - 06.2015
Manager, IT Operations
Edgar Online Inc.
06.1999 - 08.2007
Bachelor of Science - Information Technology
Western Governors University
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