Dagmari Correa
Honolulu,HI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure high-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Coffee Catering and Events Manager
ARVO
06.2023 - Current
- Develop Catering program for the company.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
- Coordinated logistics for seamless event execution, including venue selection, setup, teardown, and transportation of materials.
- Maintained excellent food quality standards by creating menus tailored to specific client requirements.
Menu Consultant
Self Employed Services
01.2021 - Current
- Incorporated seasonal ingredients into clients'' menus, promoting sustainability and supporting local growers.
- Optimized ingredient sourcing by establishing relationships with local suppliers, reducing costs without compromising quality.
- Trained restaurant staff on new menu items, ensuring seamless implementation and ongoing success.
- .Nurtured ongoing relationships with clients, becoming a trusted advisor on all aspects of menu development and strategy.
Event Server
Kaimana Beach Hotel
12.2020 - Current
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Provided friendly, courteous service to create memorable moments for guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
Restaurant Manager
Hautree
05.2023 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Coffee Bar Developer and Manager
Kaimana Beach Hotel
01.2021 - 01.2023
- Increased sales revenue by creating enticing seasonal beverage offerings that appealed to diverse clientele preferences.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee bar environment.
- Assisted in the development of a comprehensive business plan which led to significant growth in overall revenue and profitability.
- Streamlined operational processes by identifying inefficiencies and implementing improvements for increased productivity.
- Collaborated with marketing teams to develop promotional events and increase brand awareness within the local community.
- Coordinated employee scheduling while maintaining optimal staffing levels to meet fluctuating customer demands without sacrificing service quality.
- Adhered strictly to food safety regulations thus maintaining consistently high standards of cleanliness throughout the establishment.
- Consistently met or exceeded sales targets through strategic planning and execution of initiatives aimed at attracting new customers and retaining existing ones.
- Reduced waste and increased profits by closely monitoring inventory levels, ordering supplies, and managing stock rotation.
- Established strong vendor relationships for obtaining high-quality products at competitive prices while ensuring supply chain continuity.
- Boosted team morale through effective communication practices, fostering a positive work culture among employees.
- Managed daily cash handling procedures, ensuring accuracy in transactions and balancing of registers at the end of each shift.
- Maintained a clean, organized, and visually appealing store environment to attract customers and encourage repeat business.
- Promoted an inclusive workplace atmosphere which fostered teamwork amongst employees resulting in improved overall job satisfaction.
- Developed and implemented staff training programs to ensure consistent product quality and exceptional customer service.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Kept cafe in full compliance with health code standards and achieved consistent scores above [Number].
Restaurant Server
Hautree
12.2020 - 01.2022
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
Associate of Science - Social Psychology
Universidad Interamericana
Fajardo, Puerto RIco 05.2017
Skills
- Food presentation
- Menu development
- Venue Selection
- Team leadership and supervision
- Project Management
- Teamwork and Cooperation
- Leadership Qualities
- Food Safety Regulations
- Seasonal Menu Planning
- Creativity and Innovation
- Food Cost Analysis
- Marketing Strategy Development
- English and Spanish Fluency
Languages
English
Native or Bilingual
Timeline
Coffee Catering and Events Manager
ARVO
06.2023 - Current
Restaurant Manager
Hautree
05.2023 - 07.2024
Menu Consultant
Self Employed Services
01.2021 - Current
Coffee Bar Developer and Manager
Kaimana Beach Hotel
01.2021 - 01.2023
Event Server
Kaimana Beach Hotel
12.2020 - Current
Restaurant Server
Hautree
12.2020 - 01.2022
Associate of Science - Social Psychology
Universidad Interamericana
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