Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dagmawit Fikru

11469 Columbia Pike Apt#D2, Silver Spring ,United States

Summary

Dynamic professional with a proven track record in patient care and retail management, notably at Synergy Home Care. Excelled in creating positive environments for patients and boosting retail productivity by streamlining inventory control. Skilled in compassionate caregiving and efficient inventory management, demonstrating empathy and operational acumen. Achieved significant improvements in patient satisfaction and store efficiency.


Overview

15
15
years of professional experience

Work History

CNA

Synergy Home Care,
03.2018 - Current
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Retail Store Manager

Nahom Records
01.2010 - 10.2015
  • Submitted orders for new inventory.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Graduate Certificate - CNA

Care Xpert Academy
13321 Newhapshire Ave #205 Silver Spring MD 20904
02-2018

Skills

  • Patient Care
  • Compassion and Empathy
  • Bathing Assistance
  • Feeding Assistance
  • Recording vital signs
  • Compassionate caregiver
  • Documenting behaviors
  • Responding to emergencies

Timeline

CNA

Synergy Home Care,
03.2018 - Current

Retail Store Manager

Nahom Records
01.2010 - 10.2015

Graduate Certificate - CNA

Care Xpert Academy
Dagmawit Fikru