Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dagnee Rivera

Providence,RI

Summary

Proven efficiency in product packaging and customer service, demonstrated during my tenure at FedEx. Excelled in order picking and maintaining warehouse safety, achieving a significant increase in packing accuracy. My quick learning ability and attention to detail have consistently enhanced team collaboration and productivity, ensuring customer satisfaction and repeat business.

Overview

1
1
year of professional experience

Work History

Picker Packer

FedEx
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Front Desk Agent

Delta Air Line
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Cashier

Auntie Anne's Pretzels
06.2020 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

Mount Pleasant Hs
Providence, RI
10.2022

Skills

Product Packaging

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Cashier

Auntie Anne's Pretzels
06.2020 - 09.2021

Picker Packer

FedEx

Front Desk Agent

Delta Air Line

Mount Pleasant Hs

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Dagnee Rivera