Dagnee Rivera
Providence,RI
Summary
Proven efficiency in product packaging and customer service, demonstrated during my tenure at FedEx. Excelled in order picking and maintaining warehouse safety, achieving a significant increase in packing accuracy. My quick learning ability and attention to detail have consistently enhanced team collaboration and productivity, ensuring customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Picker Packer
FedEx
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Front Desk Agent
Delta Air Line
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Cashier
Auntie Anne's Pretzels
Providence, RI
06.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Mount Pleasant Hs
Providence, RI10.2022
Skills
Product Packaging
Order Picking
Warehouse Safety
Packing Accuracy
Labeling and Tagging
Loading and unloading
Shipping and receiving
Quick Learner
Attention to Detail
Teamwork and Collaboration
Heavy Lifting
Customer Service
Product Labeling
Cash Register Operations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Auntie Anne's Pretzels
06.2020 - 09.2021
Picker Packer
FedEx
Front Desk Agent
Delta Air Line
Mount Pleasant Hs