Dagny Mavilla
Verona,WI
Summary
I am currently a Quality Manager with a proven track record at Epic Systems, enhancing software development through meticulous quality screening and internal auditing. I have excelled in creating impactful marketing content and strategies, leveraging Adobe Creative Suite and Wordpress, and I demonstrate leadership in coordinating cross-functional teams, showcasing exceptional communication and project management skills.
Overview
5
5
years of professional experience
Work History
Quality Manager
Epic Systems
08.2023 - Current
- Creates and executes targeted software development and testing plans
- Works as part of a team to troubleshoot enterprise solutions
- Project lead, planner, coordinator, and executor
- Serves as an intermediary between customers and technical staff
- Composes detailed internal and customer facing technical documentation
Marketing Assistant
Kelvin Smith Library
09.2019 - 05.2023
- Created and edited library event marketing posters & flyers using Adobe InDesign, Photoshop, Canva and Illustrator
- Maintained and created engaging content for the library website and socials using Wordpress, Instagram, and Facebook
- Supervised and strategized student-facing library events and programs
Ecommerce Content Intern
Oatey Company
06.2022 - 08.2022
- Leveraged video as a channel to bring key selling features to life by ideating, coordinating, and directing a series of 60 second videos highlighting Oatey Co products in different brand streams
- Utilized Wrike, PIM, and Salsify to audit and optimize eCommerce content
- Leveraged product content, videos, and blog posts to create long-form instructions with web and SEO friendly copy detailing DIY steps as well as tips/tricks for plumbing projects and FAQ
Marketing Intern
The Land
10.2021 - 12.2021
- Coordinated inactive subscriber scrubbing email campaign through MailChimp
- Created weekly email content as well as tracked and recorded interaction data in spreadsheets
Research Assistant Intern
Health Education Advocacy Link (H.E.A.L)
06.2021 - 08.2021
- Collected and researched large volumes of scientific data and literature, and presented information to appropriate stakeholders
- Gathered, arranged and corrected research data to create representative charts, graphics, and infographics to convey visual data from literature reviews
Education
Bachelor of Science - Marketing Management
Case Western Reserve University
Cleveland, OH05.2023
Skills
- Adobe Creative Suite: InDesign, Photoshop, Lightroom, Illustrator
- Wordpress
- Analytics: Qualtrics, SPSS, Tableau, Excel
- Microsoft O365
- Quality Screening
- Canva
- Mailchimp
- Writing: Scriptwriting, Copywriting, Technical Writing
- Internal Auditing
- Database Administration
- Social Media: Facebook, Instagram, Twitter
- Compliance Monitoring
Timeline
Quality Manager
Epic Systems
08.2023 - Current
Ecommerce Content Intern
Oatey Company
06.2022 - 08.2022
Marketing Intern
The Land
10.2021 - 12.2021
Research Assistant Intern
Health Education Advocacy Link (H.E.A.L)
06.2021 - 08.2021
Marketing Assistant
Kelvin Smith Library
09.2019 - 05.2023
Bachelor of Science - Marketing Management
Case Western Reserve University
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