Dahana Baptiste
Kissimmee,FLORIDA
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Security Guard Officer
Securitas Security Services USA
03.2022 - 02.2024
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Ensure the safety of the property and people
- work as a patrol officer always on the move
- Observe and reporting
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Checked and verified photo identification prior to granting facility access.
Cashier/ Line Cook Team
Blaze Pizza
01.2017 - 07.2019
- Work the register, make sure that guest are being treated nicely.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Cashier/Stocker
Burlington Coat Factoy
01.2016 - 01.2017
- Cashier - Greet each customer as they enter the store
- Answer customers questions and provide information on producers and policies
- Answer phone calls
- Stocker - Assist in completing price changes as a member of the mark-down team
- Communicate customer requests to management
Cashier/Cook
Pollo Tropical
03.2014 - 04.2016
- Cashier - Worked on register daily to authorize returns, exchanges, and audit receipts
- Managing the cash register and handling cash transaction with customers
- Cook - Prepare food for the customer
- Keep kitchen clean at all times so there are not any accidents.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist
Pure Bliss Day Spa
02.2013 - 04.2014
- Greeted, Assisted and directed quest, workers, visitors and the general public
- Provided Office support services so as to ensure efficiency
- Answered all incoming calls and handled callers inquires.
Education
Associate in Nursing in Nursing -
Valencia College
Orlando, FL05.2019
High school diploma -
Oak High School
Orlando, FL05.2016
Skills
- Customer Service
- Food Service
- Crew Member
- Quick Learner
- Incident Reporting
- Integrity and Honesty
- Baggage Screening
- Surveillance techniques
- Access Control
- Security Systems
- Patrol operations
- Patrolling
- Workplace Safety
Timeline
Security Guard Officer
Securitas Security Services USA
03.2022 - 02.2024
Cashier/ Line Cook Team
Blaze Pizza
01.2017 - 07.2019
Cashier/Stocker
Burlington Coat Factoy
01.2016 - 01.2017
Cashier/Cook
Pollo Tropical
03.2014 - 04.2016
Receptionist
Pure Bliss Day Spa
02.2013 - 04.2014
Associate in Nursing in Nursing -
Valencia College
High school diploma -
Oak High School