DAHIR YUSUF
Waite Park,MN
Summary
Case Manager with 2+ years of experience. I possesses versatile skills in project management, problem-solving, and collaboration. I bring fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Matching Grant Coordinator/R&P Case Manager
Lutheran Social Services Of MN
11.2022 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Administered and tracked client service payments.
- Conducted intake interviews with new clients to assess eligibility, skills, education, and career goals.
- Maintained accurate records of client interactions, appointments, and outcomes within the agency''s database system.
- Provided support to social service clients in navigating available resources.
- Managed individual caseloads effectively, ensuring timely follow-ups with clients on their progress.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored progress towards service plan.
- Assisted clients in identifying suitable employment opportunities through diligent research and networking.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
Direct Support Professional/Program Supervisor
REM Central Lakes
10.2016 - 05.2022
- Administered medication as directed by physician.
- Maintained clean, safe and well-organized patient environment.
- Supervised daily activities and provided assistance to staff.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Built and maintained reports with clients and family members to facilitate trusting caregiver relationship.
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
Direct Support Professional
Bridges
07.2018 - 08.2021
- Documented current patient information to update supervising including vital signs, behaviors and eating habits.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Monitored clients' progress to report necessary changes.
- Prepared and accompanied patients on public outings, managing safety, behavior, and other activities.
- Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
- Documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Completed regular check-ins and progress report for each client.
Production, Forklift
FDC
10.2014 - 06.2016
- Operated hand trucks, forklifts and scissor lifts.
- Attended all company-offered training sessions to improve skills and learn operation of new machines.
- Added tags and stored inventory in correct locations.
- Organized work to meet demanding production goals.
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
- Product Packaging.
- Scanning products
Janitor
ABM
06.2014 - 09.2014
- Maintained, sanitized and vacuumed dining areas and washing kitchen floors prior to closing.
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained others in proper usage.
- Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Education
Bachelor of Arts - Political Science, International Relations
St Cloud State University
St Cloud 05.2022
Skills
- Leadership
- Critical thinking
- High attention to detail
- Customer Service
- Written Communication
- Flexible & Adaptable
- Financial Reporting
- Research and Analysis
- Care plan assessment
- Medication Administration
- Good listening skills
- Teamwork
- Multitasking Abilities
- Problem-Solving
- Caseload Management
- Eligibility Assessments
- Financial Assistance
- Community Organization
- Social Work
Languages
Swahili
Limited Working
somali
Native or Bilingual
Timeline
Matching Grant Coordinator/R&P Case Manager
Lutheran Social Services Of MN
11.2022 - Current
Direct Support Professional
Bridges
07.2018 - 08.2021
Direct Support Professional/Program Supervisor
REM Central Lakes
10.2016 - 05.2022
Production, Forklift
FDC
10.2014 - 06.2016
Janitor
ABM
06.2014 - 09.2014
Bachelor of Arts - Political Science, International Relations
St Cloud State University
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