Dahlia Autumn Jones

• Supervised daily restaurant operations to maintain service standards, safety, and guest satisfaction.
• Monitored food quality, order accuracy, and station readiness during peak service periods.
• Assisted with scheduling, labor management, and shift coverage to support operational consistency.
• Supported hiring, training, and coaching efforts for front-line team members.
• Resolved guest concerns promptly to protect service recovery and brand experience
• Enforced cleanliness, sanitation, and food safety procedures across work areas.
• Collaborated with management on performance improvement, team development, and daily workflow execution.
• Handled cash accurately and prepared deposits.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.

• Job Type: Employed
• Est. Annual Gross Income: $50,000.00
• Supervisor Name: Trenton Jones
• Phone: (571) 733-6054
• Supervised daily restaurant operations to maintain smooth service across front-of-house and back-of-house teams.
• Coordinated staff schedules, breaks, and coverage to support peak-hour efficiency and labor control.
• Trained hourly employees on service standards, food safety, and guest recovery procedures.
• Monitored inventory levels, ordering, and product rotation to reduce waste and stock shortages.
• Resolved guest concerns promptly, protecting satisfaction and reinforcing consistent dining experiences.
• Enforced cleanliness, sanitation, and compliance standards throughout kitchen and dining areas.
• Directed daily operations, aligning staffing, priorities, and service standards with business goals.
• Coordinated cross-functional workflows to resolve bottlenecks and maintain smooth department execution.
• Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.

• Crafted and served diverse selection of craft beers and cocktails to enhance customer enjoyment.
• Ensured cleanliness and organization of bar area to maintain a welcoming environment.
• Interacted with customers to deliver exceptional service and foster positive experiences.

• Coordinated daily operations schedule for staff and students to ensure smooth workflow.
• Prepared meeting agendas and recorded detailed minutes to support effective communication.
• Maintained organized system of confidential files and documents for efficient administrative access.

• Verified product quality and freshness to maintain store standards and enhance customer satisfaction.
• Ensured accurate pricing and labeling to support compliance and improve customer trust.
• Operated POS register to process customer purchases, returns, and payment transactions accurately.
• Scanned merchandise, verified prices, and resolved checkout discrepancies using store policies.
• Bagged customer orders carefully to protect fragile and refrigerated commissary items.

33 Credit Hours