Dahlia Hauk
Pensacola,FL
Summary
Hello! My name is Dahlia. I am an Army Veteran. I'm a hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch a career while achieving company goals. I am BLS qualified as well as a Certified phlebotomist, I believe I would be an excellent addition to your company!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Military
US Army
08.2016 - 03.2022
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Hooked and unhooked trailers from tractor and converter dollies.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Conferred with management to develop or implement personnel policies or procedures.
- Collaborated with department heads to develop job descriptions for new roles within the organization.
- Created presentations using Microsoft PowerPoint to educate staff members about HR topics.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Developed and implemented plans for military operations, exercises, and training.
- Provided technical advice on tactical operations planning and execution.
- Answered calls per shift to assist with customer questions and concerns.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Delivered products to customer locations on time.
Education
Associate of Arts -
Pensacola State College
Pensacola, FL05-2024
High School Diploma -
Escambia High School
Pensacola, FL06-2014
Skills
- Relationship Building
- Microsoft Office
- Customer Service
- Organization
- Calm Under Pressure
- Recordkeeping
- Time Management
- Analytical and Critical Thinking
- Verbal Communication
- Excellent Communication
- Leadership
Certification
- Basic (Basic Life Support) Red cross Association
- Accredited Phlebotomist Nationally Accredited.
Timeline
Military
US Army
08.2016 - 03.2022
Associate of Arts -
Pensacola State College
High School Diploma -
Escambia High School