DAIANA Castillo
Cape Coral,FL
Summary
Motivated and detail-oriented professional with extensive experience in housekeeping and customer service, looking to return to the workforce after taking time off to be a stay at home mom. Where with my passion in cooking dedicated myself in leaning cooking skills self-taught and earning certificates for more knowledge.
Overview
18
18
years of professional experience
Work History
House Cleaner
Independent Contract
Fort Myers, FL
09.2024 - Current
- Managed detailed cleaning schedules to ensure timely completion of tasks.
- Utilized eco-friendly cleaning products to enhance client satisfaction and safety.
- Developed and implemented guidelines for effective cleaning techniques and best practices to ensure optimal cleanliness standards.
- Established strong client relationships through consistent communication and feedback collection.
Caregiver
Self-employeed
Cape Coral, FL
07.2016 - Current
- Managed household budgets, supplies, and resources efficiently to minimize waste.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Housekeeping Supervisor
La Quinta Inn & Suites
Fort Myers, FL
02.2013 - 06.2016
- Trained and mentored housekeeping staff, fostering teamwork and enhancing service delivery.
- Conducted regular inspections of guest rooms and public spaces, addressing issues promptly to maintain quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Managed laundry sorting, washing, drying, and ironing.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
Cashier
7-eleven
Fort Myers, FL
08.2011 - 03.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and recommendations.
- Managed inventory levels, restocking shelves as needed.
Salad Bar Clerk
Ponderosa Restaurant
Carolina, PR
06.2008 - 09.2011
- Maintained cleanliness and organization of salad bar, ensuring compliance with health and safety standards.
- Assisted customers in selecting fresh ingredients, enhancing overall dining experience.
- Prepared and replenished salad bar items, ensuring freshness and variety for patrons.
- Cut and prepared fresh fruits and vegetables daily for optimal taste and quality in salads.
Education
Certificate - Food Handler Certification
ServSafe
01-2026
Certificate - Becoming A Food Preparation Worker
Alison
01-2025
Certificate - Food Safety And Hygiene
Alison
01-2025
Associate of Arts - Hospitality Administration And Management
ICPR
San Juan, P.R01-2010
High School Diploma -
Jose M. Lazaro High School
Carolina, P.R01-2018
Skills
- Time management
- Food safety
- Multitasking and organization
- Attention to detail
- Fast-paced environment
- Food preparation
Timeline
House Cleaner
Independent Contract
09.2024 - Current
Caregiver
Self-employeed
07.2016 - Current
Housekeeping Supervisor
La Quinta Inn & Suites
02.2013 - 06.2016
Cashier
7-eleven
08.2011 - 03.2013
Salad Bar Clerk
Ponderosa Restaurant
06.2008 - 09.2011
Certificate - Food Handler Certification
ServSafe
Certificate - Becoming A Food Preparation Worker
Alison
Certificate - Food Safety And Hygiene
Alison
Associate of Arts - Hospitality Administration And Management
ICPR
High School Diploma -
Jose M. Lazaro High School