Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daiana Espana

Los Angeles,CA

Summary

Proactive and detail-oriented, I excelled at previous positions by enhancing customer engagement and streamlining order fulfillment, showcasing my strong customer service and problem-solving skills. My ability to work collaboratively and manage time effectively improved team efficiency and customer satisfaction, demonstrating a commitment to excellence and a flexible approach to challenges.

Overview

1
1
year of professional experience

Work History

Crew Member

Baskin Robbins
02.2024 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

California State University, Los Angeles
Los Angeles, CA
06-2028

High School Diploma -

University Pathways Public Service Academy
Los Angeles, CA
06-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Customer Engagement
  • Cleaning
  • Flexible Schedule
  • Heavy Lifting
  • Critical Thinking
  • Basic Math

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Baskin Robbins
02.2024 - Current

California State University, Los Angeles

High School Diploma -

University Pathways Public Service Academy

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Daiana Espana