DAIJA ANDERSON

Self-Motivated Customer Service Professional experienced in delivering high-quality customer service and managing accounting functions. Enhanced operational efficiency and improved customer experiences through effective invoice processing and timely reconciliations. Committed to leveraging skills in an Accounting/Administrative role to drive organizational success.

• Supported numerous teams of 6+ with their administrative needs
• Direct inbound and outbound calls and emails from various clients and staff
• Submitted financial statements and reported expenditures to accounting staff to reconcile department accounts.
• Handled Incoming Pre-Bills from attorneys checking them Into Expert by updating the date in the system
• Logged Intakes and emailed them out to the attorneys & logged incoming pre bills onto mailed logged for each billing month
• Worked in the AP email 'Outlook' saved invoices over into the folder to be processed and passed 100-300 invoices in a week
• Scan incoming mail to be saved and processed
• Transfer invoices into a system called NAV to be posted
• Answering incoming phone calls and transferring them over to big directories
• Made checks out to vendors once a week and made sure they were mailed out by the end of the day also a direct courier shipments for locations near by the facility
• Reconciled vendor statements getting back to each vendor in a timely manner of outstanding invoice that were going to be paid that week pay run
• Scanned & Filed Invoices, Copying, ordering offering supplies
• When volume was high assisting AP Processors on entering invoices into Oracle and helping w/ month end close as being a team player
• Responsible for Incoming Invoices coming in through the email and making sure to save them into Processors folders to be processed
• Processed Rent and Benefits Invoices & Expense Reports for the board of directors for all Entities
• Pulled major dollar amount from file cabinets for audits purposes and scanned the work over to the auditors
• Folded Checks once a week and mailed them out during pay run
• Scanning & Filing
• Handling Incoming Mail
• Responsible for taking care of mailbox (answering emails)
• Customer Service (answering phone) / Any payments that need to be made out via phone
• Additional Task assigned