Daija Bash
Urbandale
Summary
I am a dynamic and dedicated professional with primary experience as a Curbside Associate at Sam's Club. I excel in customer service, with a proven ability to enhance order fulfillment processes while training new team members. Skilled in fostering positive relationships, I ensure a satisfying experience for all customers. Overall, I am a hard working team player.
Overview
4
4
years of professional experience
Work History
Curbside Shopper
Sam's Club
09.2024 - Current
- Preparing and organizing customer orders for efficient curbside pickup.
- Utilizing handheld devices for inventory management and order processing.
- Collaborating with team members to streamline order fulfillment processes.
- Assisting in training new employees on curbside procedures.
- Maximizing the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers orders.
- Helping customers locate products and checking store system for merchandise at other sites.
- Communicating clearly with customers via phone regarding order details, substitutions or additional requests.
Peer Mentor
Chrysalis Foundation
11.2021 - 03.2024
- Taught elementary and middle school girls about their emotions and how it relates to their relationships
- Developed strong relationships with mentees, fostering a positive learning environment
- Encouraged mentees to develop strong decision-making and problem-solving skills regarding relationships
- Promoted a sense of belonging amongst peers and mentees by fostering an inclusive atmosphere within the activities and discussions
- Served as a role model for the mentees
Education
High School Diploma -
Valley High School
West Des Moines, IA05-2024
Skills
- I can use a pallet jack to move full and empty pallets
- I have spotted for forklift drivers before
- I have helped package and stock bakery items
- I have helped the clothing department sort and fold clothes
- I have great customer service skills, most often leaving members with a satisfied experience
- On occasion, and if the member is patient with me, I have been able to use the Spanish I learned from high school to provide the member with help
- I have stood at the entrance door, greeting members and giving them a cart to shop with
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Curbside Shopper
Sam's Club
09.2024 - Current
Peer Mentor
Chrysalis Foundation
11.2021 - 03.2024
High School Diploma -
Valley High School