Daija Brown
Summary
Dynamic Claims Adjuster with proven expertise at Claimshield in negotiating settlements and conducting thorough policy investigations. Skilled in claims processing and customer service, I excel at minimizing financial risk while ensuring client satisfaction. Recognized for my ability to collaborate effectively within teams and deliver results in high-pressure environments.
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Experienced with handling patient inquiries and providing support in healthcare setting. Utilizes strong communication skills and empathy to resolve issues and ensure patient satisfaction. Knowledge of healthcare protocols and procedures.
Overview
7
7
years of professional experience
Work History
Claims Adjuster
Claimshield
08.2022 - 01.2024
- Verified insurance claims and determined fair amount for settlement.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Prepared summaries of damage, payments, and policy coverage.
Claims Adjuster
Jet Adjusters
02.2021 - 01.2023
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Cashier
Walmart
04.2019 - 02.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
Care Assistant
Aperion Care
01.2017 - 04.2019
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
Education
High School Diploma -
Thornton Fractional North High School
Calumet City, IL05.2016
Skills
- Medication administration
- Behavior management
- First aid knowledge
- Meal preparation
- Social Media Management
- Advertising and Marketing
- Technical Knowledge
- Business Writing
- Photography
- Customer Service
- Research Proficiency
- Performance Management
- Claims processing
- Team collaboration
- Policy investigations
Timeline
Claims Adjuster
Claimshield
08.2022 - 01.2024
Claims Adjuster
Jet Adjusters
02.2021 - 01.2023
Cashier
Walmart
04.2019 - 02.2021
Care Assistant
Aperion Care
01.2017 - 04.2019
High School Diploma -
Thornton Fractional North High School
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