Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Daija Johnson

San Antonio,TX

Summary

I enjoy working with seniors I was raised by my grandparents so it just a level of comfort I get from working with seniors. I am a goal oriented hard worker ready to learn and contribute to team success. Im someone more known for productive and efficient task completion. Possess specialized skills in patient advocacy, crisis intervention, and individualized care plan development. Excel in communication, empathy, and problem-solving, ensuring success in supporting clients through challenging situations. I am experienced in communicating with vendors, keeping up with financial transactions and keeping up with progress updates.

Overview

6
6
years of professional experience

Work History

Care Advocate

Best Buy
San Antonio, TX
04.2022 - Current
  • Developed and implemented effective care plans for clients based on needs and preferences.
  • Provided emotional support to individuals, families, and caregivers dealing with challenging health issues.
  • Assisted in coordinating services such as medical appointments and home visits.
  • Educated clients about their healthcare options and lifestyle choices.
  • Documented all information related to each case including assessments, interventions, referrals.
  • Monitored client's progress toward meeting established goals.
  • Maintained accurate records of services provided to clients according to agency guidelines.

Business Development Specialist

Revvix
San Antonio, TX
06.2020 - 04.2022
  • Conducted research and analysis of industry trends to identify potential customers and markets.
  • Identified, evaluated, and pursued new business opportunities to expand corporate reach.
  • Analyzed customer feedback to improve product offerings, pricing strategies, and marketing plans.
  • Developed key relationships with customers through regular communication, meetings, and events.
  • Negotiated contracts with vendors, suppliers, partners, and other stakeholders to maximize profitability.

Sales Manager

Corvus Janitorial
Metairie, LA
10.2018 - 05.2020
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Assisted Office Manager with scheduling and organizing meetings, appointments, and events.
  • Greeted visitors and provided assistance as needed.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products.
  • Provided administrative support to the Office Manager including filing, photocopying, faxing, scanning and data entry tasks.
  • Answered incoming calls and directed them appropriately.
  • Composed memos, emails, letters, reports and other documents as requested by the Office Manager.

Education

High School Diploma -

Anderson High School
Austin, TX
06-2013

Skills

  • Healthcare knowledge
  • Customer Service
  • Insurance company knowledgeable
  • Multitasking and Organization
  • Training Coordination
  • Problem-Solving
  • HIPAA Compliance
  • Registration management
  • Registration and Admissions
  • Appointment Scheduling
  • Insurance Verification
  • Eligibility Determination
  • Fee Collection
  • Work Quality Evaluation
  • Call Screening
  • System Updating
  • Information Collection
  • Payment Processing
  • Team Leadership
  • Flexible Schedule

Affiliations

  • I enjoy doing arts and crafts with my daughter and sisters
  • We love to go to new parks and try new foods everywhere we go
  • I love to travel I have visited 8 of the 50 states

Accomplishments

  • I was recognized as a great crossover at Corvus. I started off as a sales agent and when our office manager got pregnant I was able to learn her role so when she took her leave I was doing both roles. I still maintained new business being generated along with kept up with vendor relations and kept up with financial filings. I realized I am a lot more resiliant then I know! Time management played a huge role in my success.

Timeline

Care Advocate

Best Buy
04.2022 - Current

Business Development Specialist

Revvix
06.2020 - 04.2022

Sales Manager

Corvus Janitorial
10.2018 - 05.2020

High School Diploma -

Anderson High School

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Daija Johnson