Summary
Overview
Work History
Education
Skills
Achievements
Certification
Timeline
BusinessDevelopmentManager
DAIJA LOGGINS

DAIJA LOGGINS

St. Louis,MO.

Summary

Proficient District Training Manager with successful career effectively educating people in multiple job positions and functions. Sharp professional proudly promoting wide-ranging skillset. In-depth background in retail management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

District Training Manager

Journeys Shoes
Fairview Heights, IL
09.2021 - Current
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Directed field training to enhance participants' skills.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Increased sales by $358,000 or 57% to Target in FY22

Store Manager

Journeys Shoes
Fairview Heights, IL
12.2019 - 09.2021
  • Meeting and exceeding high sales goals and standards of performance
  • Managed inventory control, cash control and store opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Increased by 40% to fill deficit

Co-Manager

Journeys Shoes
St Louis, MO
09.2017 - 12.2019
  • Meeting and exceeding high sales goals and standards of performance
  • Trained and developed new employees for ease of transition into team.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Answered questions about store policies and addressed customer concerns.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Facilitated change management activities for department and staff of 7 individuals

Assistant Manager

Rue21
St Louis, MO
01.2018 - 01.2019
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Monitored security and handled incidents calmly.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Managed team of 17

Assistant Store Manager

Claire's Boutique
St Louis , MO
03.2015 - 09.2017
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning
  • Increased by 26.7% on personal sales YTD

Sales Lead

Claire's Boutique
St Louis, MO
07.2014 - 03.2015
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Completed store opening and closing procedures.
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Trained and mentored new employees.

Education

High School Diploma -

Pattonville Sr. High School
Maryland Heights, MO
05.2012

Southern New Hampshire University
Hooksett, NH

Skills

  • Orientation Sessions
  • Standard Operating Procedures Understanding
  • Company Policy Compliance
  • Motivational Communication
  • Team Demonstrations
  • Interpersonal Communication Skills
  • Supervisor Skills Training
  • Employee Performance Reviews
  • Operational Standards
  • Personnel Recruitment
  • Visual Merchandising
  • Performance Monitoring

Achievements

  • Regional Store Manager of the Year, Journeys, March 2022
  • District Store Manager of the Year, Journeys, March 2022
  • District Store Manager of the Year, Journeys, March 2021

Certification

  • Foundations of Project Management, Google - July 31,2022
  • Star Interview Certification, Journeys - September 2022

Timeline

District Training Manager

Journeys Shoes
09.2021 - Current

Store Manager

Journeys Shoes
12.2019 - 09.2021

Assistant Manager

Rue21
01.2018 - 01.2019

Co-Manager

Journeys Shoes
09.2017 - 12.2019

Assistant Store Manager

Claire's Boutique
03.2015 - 09.2017

Sales Lead

Claire's Boutique
07.2014 - 03.2015

High School Diploma -

Pattonville Sr. High School

Southern New Hampshire University

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