Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at the company. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Secondary English Teacher
Richmond County Board Of Education
07.2021 - Current
Taught multiple English courses, including AP literature, American literature, and 10th grade literature in grades 10-12.
Created and maintained positive and inclusive classroom environment, encouraging student participation and collaboration.
Designed and implemented engaging lesson plans that increased student participation and comprehension by 36%.
Monitored and protected files containing sensitive information for over 300 students and enforcing privacy and safety standards provided by the district and state.
Collaborated with other educators and staff to create interdisciplinary projects, promoting cross-curricular learning in critical thinking skills.
Organized an after-school program that promoted English language arts awareness and increased test scores by 21%
Payroll Specialist
Automatic Data Processing, ADP
09.2020 - 08.2021
Processed and managed payroll for up to 500 employees using ADP payroll system.
Conducted payroll audits and reconciliations, ensuring compliance with federal and state regulations.
Assisted in development and implementation of payroll policies and procedures.
Collaborated with HR and accounting teams to steam my payroll processes and improve communication.
Met with stakeholders to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks.
Resolved payroll discrepancies in a timely and accurate manner maintaining an 84% error free payroll record.
Fraud Analyst, Contractor
Capital One
02.2020 - 08.2020
Reviewed and analyzed credit card transactions to detect fraudulent activity.
Investigated suspicious transactions and conduct thorough research to identify the source of fraudulent activity.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Identified and led process improvement initiatives to bring delinquent customers up to date.
Recognized as top-performing fraud analyst, consistently achieving high performance standards and meeting or exceeding targets.
Office Manager
S.M.A.R.T Counseling Agency
02.2017 - 01.2020
Conducted daily office operations, including scheduling, phone and email correspondence, and supply inventory.
Managed over 50 client calls per day and increased community involvement.
Utilized various software programs, including Microsoft office and QuickBooks to manage financial records in generate reports.
Managed accounts, payable and receivable, including invoicing, billing, and collections.
Implemented communication pipe-lines between cross-functional groups to enforce cohesive communication.
Maintained accurate and up-to- date records and files, including confidential employee and company information.
SPECIAL EDUCATION TEACHER / AUTISM/SID/PID at Richmond County Board of EducationSPECIAL EDUCATION TEACHER / AUTISM/SID/PID at Richmond County Board of Education