Daija Owens
New Orleans,LA
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Team Member
Chick-fil-A
01.2024 - 12.2024
- Provided exceptional customer service by greeting guests, taking orders, and ensuring accuracy in food preparation
- Maintained a fast-paced and friendly work environment while upholding Chick-fil-A's hospitality standards
- Operated cash registers, processed transactions efficiently, and handled customer inquiries with professionalism
- Assisted with food preparation, kitchen operations, and maintaining cleanliness to meet health and safety standards
- Collaborated with team members to ensure smooth daily operations and a positive guest experience
Team Member/Lead
Six Flags Discovery Kingdom
03.2021 - 12.2024
- Supervised and trained food service team members, ensuring compliance with safety and sanitation regulations
- Managed daily operations, including inventory control, cash handling, and scheduling to optimize efficiency
- Provided excellent customer service by addressing guest concerns, resolving issues promptly, and ensuring a positive dining experience
- Maintained high standards of food and beverage preparation, ensuring adherence to portion control and company policies
- Assisted in developing team members by fostering a customer-focused environment and providing on-the-job training
Education
Bachelor of Science - Biology
Xavier University of Louisiana
New Orleans, LA01.2027
Skills
- Customer Service & Hospitality
- Team Leadership & Training
- Conflict Resolution & Problem-Solving
- Fast-Paced Environment Adaptability
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Chick-fil-A
01.2024 - 12.2024
Team Member/Lead
Six Flags Discovery Kingdom
03.2021 - 12.2024
Bachelor of Science - Biology
Xavier University of Louisiana
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