Daija Robinson-Macklin

Transferred from four season Texas and was hired on as housing inspector

• Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
• Established effective communication between team members in order to foster a positive work environment.
• Created and implemented daily cleaning schedules for staff members.

• This role is where I started as housekeeping attendant for the first 8 months
• Where I would help clean rooms
• Help with projects
• Help with laundry

After 8 months I became a lead or supervisor training

• Learn how to open house / close house
• Learn how to evaluate inspection
• Led team meetings
• Assistant manager with other projects if necessary

• This was a remote supervisor roll that went remote during Covid
• Help with room boards for patiences
• Remote as possible due to Covid
• Zoom experience was built

• Help with late evening check outs
• Help turn down stay over rooms
• Help with projects around hotel
• 
  

• Help at call center set up services or bill payments