Daija Sloss
Taylor,MI
Summary
Results-driven Recruiting Coordinator skilled at building rapport and obtaining information with practiced ease. Fully proficient in leading-edge social media platforms. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Outreach and Recruitment Coordinator
University of Michigan
10.2022 - Current
- Confirmed appointments and interviews with job candidates.
- Devised recruiting strategies and implemented through marketing campaigns, grassroots advertising initiatives and innovative presentations.
- Controlled recruitment program by creating marketing materials, deploying recruitment tactics and building external relationships.
- Conducted effective research on potential job candidates and compiled details into reports.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
HR Recruiter
DT Midstream
05.2022 - 10.2022
- Partner with hiring managers & HR team members in developing and selecting accurate job descriptions, implement and adhere to established selection procedures; including applicant tracking, interviewing, and extending employment offers
- Manages the presentation, selection, offer, negotiation, closing, and administrative components involved in full lifecycle recruiting
- Maintains accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required
- Evaluates recruiting results by evaluating quality of the pool, tracking time to hire data by using software/system and evaluating diversity of hires by reviewing candidate pools on a regular basis
- Ensures compliance with federal and state regulations
- Performs all other related duties as assigned
Human Resources (HR) Assistant
Thyssenkrupp Materials NA
11.2021 - 04.2022
- Perform administrative duties, such as maintaining employee database and sorting emails for the HR department
- Maintain proper records of employee attendance and leaves
- Maintain calendars of the HR management team
- Perform orientations and update records of new staff
- Produce and submit reports on general HR activity
- Process payroll and resolve any payroll errors
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Customer Service Representative Level II
Blue Cross Blue shield of MI
07.2017 - 11.2021
- Conducts internal and external research to determine and request the data needed to handle inquiries from internal and external business partners
- Reroutes misdirected inquiries
- Provides accurate and timely servicing responses via telephone, and/or written correspondence to our internal and external customers
- Resolves customer inquiries through clear and simple explanations of the applicable policy and/or procedure
- Interacts with others inside and outside the organization to resolve the inquiry/claim related problems.
Insurance Follow-up Representative
Accretive Health
11.2016 - 07.2017
- Actively reviewing patient accounts ensuring claims are accurate and billable
- Identify and resolve claim edits through understanding of billing guidelines and payer requirements
- Proactively fix claim rejection errors and resubmit claims based on payer requirements
- Contact and respond to inquiries from various external sources
- Comply with all government and third-party payers regulatory mandated requirements for billing and collections
- Answer questions and assist patients in regard to billing issues as needed
- Ability to maintain confidentiality of all information under HIPAA guidelines.
CUSTOMER SERVICE AGENT
Comcast
09.2015 - 08.2016
- Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues
- Stays up-to-date with current and emerging communications and entertainment technologies for both the
- Company and its competition
- Recognizes, conveys, promotes, and sells products and service value
- Articulates our competitive advantage
- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Lockbox Processor
Comerica Bank
02.2015 - 06.2015
- Receiving incoming mail deliveries from couriers
- Operation of high-speed sorting equipment
- Ensuring that all equipment preventive maintenance is complete daily
- Manual hand sorting of mail rejected by the high-speed sorting equipment
- Delivery and Tracking of sorted mail to respective departments
- Inputting data into specialized imaging equipment to reduce volume of mail requiring to be hand sorted
Bank Teller
PNC Bank
06.2012 - 07.2014
- Maintain contact with clients regarding cash and checking services
- Handle deposits, withdrawals, money orders, cashier and travelers' checks and credit card advances
- Balance cash drawers
- Cross-sell bank products and services including mortgage products, assisting licensed mortgage brokers with appointments and product explanations
- Transfer funds and accept loan payments
Education
Associate of Applied Science - Business Administration
Wayne County Community College District
Detroit, MI05.2018
Skills
- Data analysis and data management skills
- Excellent communication and organizational skills
- Tracking Spreadsheets
- Internet Research
- Data Tracking
- Verbal and Written Communication
- Excel Spreadsheets
- Reviewing Resumes
- Human Resources Department Processes
- Analytical and Critical Thinking
- Strategic Planning
- Policy and Procedure Writing
Timeline
Outreach and Recruitment Coordinator
University of Michigan
10.2022 - Current
HR Recruiter
DT Midstream
05.2022 - 10.2022
Human Resources (HR) Assistant
Thyssenkrupp Materials NA
11.2021 - 04.2022
Customer Service Representative Level II
Blue Cross Blue shield of MI
07.2017 - 11.2021
Insurance Follow-up Representative
Accretive Health
11.2016 - 07.2017
CUSTOMER SERVICE AGENT
Comcast
09.2015 - 08.2016
Lockbox Processor
Comerica Bank
02.2015 - 06.2015
Bank Teller
PNC Bank
06.2012 - 07.2014
Associate of Applied Science - Business Administration
Wayne County Community College District