Daijah Bowman
Richmond,VA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Administrative and Office Specialist III Team Lead
Virginia Department of Health
08.2020 - 07.2023
- Creating and reviewing documents that require a high level of detail and accuracy
- Entrusted to work with sensitive information
- Created and maintained databases to track and record customer data
- Managing the day-to-day activities of the team
- Developing and implementing a timeline to efficiently achieve targets
- Performing and completing the training of new hires and existing employees
- Executed record filing system to improve document organization and management
- Data entry position performing Alpha and Numeric data entry
- Managed filing system, entered data and completed other clerical tasks
- Assisted coworkers and staff members with special tasks on daily basis
- Established administrative work procedures to track staff's daily tasks
- Assisted development and implementation of new administrative procedures
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Administrative and Office Specialist III
Social Services
10.2021 - 06.2022
- Processing all incoming mail for several districts within Social Services
- Complete research with relation to client's cases to maintain organization, accuracy, and overall customer/client satisfaction
- Created and maintained databases to track and record customer data
- Executed record filing system to improve document organization and management
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Log and process incoming child support payments, and log in mail sent to specific districts due to court hearings
Registration Specialist
GENETWORx
12.2020 - 06.2021
- Sorting specimens, bar coding and checking documents sent in
- Entered patient information into payment system accurately for billing purposes
- Counting and keeping track of number of specimens
- Lifting light boxes and signing off for FEDEX truck
- Answering and fielding calls to provide accurate information
- Assembled, updated and filed medical record charts to include lab work, test results and dictation according to office guidelines
- Completed registration paperwork, verifying accurate patient information
- Updated patient contact information to support accurate electronic medical records
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records
Overnight Seasonal Picker
Evergreen Enterprises
06.2020 - 09.2020
- Testing and measuring products
- Pulled orders quickly to maintain demanding productivity goals
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Picked and packed order items.
- Safely and securely loaded items to prevent damage during transport
- Lifting and moving 50+ lbs
- Worked fast to meet assigned daily picking quotas
- Used RF scanners to track orders and verify accuracy
Home Health Aide
INDEPENDENT NURSING
03.2018 - 09.2020
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Document daily activities
- UCC ASK PROGRAM
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness
- Utilized universal precautions and infection control principles in all aspects of care
- Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations
Camp Counselor
UCC SUMMER CAMP
08.2016 - 08.2018
- Monitor campers
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities
- Assisted with maintenance and upkeep of campgrounds to promote clean environment
- Implemented rules and regulations to enforce discipline and compliance
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
- Collaborated with other recreation staff in developing new recreational activities
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
- Assisted campers with the completion of homework
- Helped with distributing lunches and snacks
- Worked with children of varying age, interest, skill, and developmental levels
- Led groups of children safely through variety of camp activities
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
Education
school
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Meadowbrook High School
Skills
- Team Member
- Training & Development
- Childcare (3 years)
- Registration (Less than 1 year)
- Customer service
- Communication skills
- Microsoft Word (5 years)
- Recordkeeping
- Typing Proficiency
- Call Transfers
- Critical Thinking
- Office Support
- Administrative Duties
Additional Information
- Willing to relocate to: Richmond, VA
Timeline
Administrative and Office Specialist III
Social Services
10.2021 - 06.2022
Registration Specialist
GENETWORx
12.2020 - 06.2021
Administrative and Office Specialist III Team Lead
Virginia Department of Health
08.2020 - 07.2023
Overnight Seasonal Picker
Evergreen Enterprises
06.2020 - 09.2020
Home Health Aide
INDEPENDENT NURSING
03.2018 - 09.2020
Camp Counselor
UCC SUMMER CAMP
08.2016 - 08.2018
school
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Meadowbrook High School