Dedicated professional with solid foundation in patient care. Known for excellent organizational skills and patient-focused approach. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Northgate
Peoria, IL
09.2024 - Current
Maintain a clean and sterile work environment to prevent cross-contamination and infection.
Provide chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Record patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Dental Assistant
UAB DENTAL
Birmingham, AL
01.2021 - 09.2024
Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Assisted in emergency dental procedures, providing critical support in high-pressure
Customer Service/Sales Representative
Office of Annual Giving
Birmingham, Alabama, United States
12.2018 - 12.2021
Handled escalated calls from dissatisfied customers in a professional manner while seeking resolution within established guidelines
Identified customer needs, offered appropriate solutions and followed up on customer interactions
Performed administrative duties such as filing paperwork and processing payments
Updated and maintained database with accurate customer information and timely data entry
National Service Person, Research Assistant at Noguchi Memorial Institute For Medical ResearchNational Service Person, Research Assistant at Noguchi Memorial Institute For Medical Research