DAIJON MACKLIEN
Columbus,OH
Summary
Highly skilled professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
General Manager
Waffle House
05.2023 - Current
- Monitor store performance and identified opportunities for improvement
- Managed profit goals against budget and prior year, keeping controllable costs within budget
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
Assistant Store Manager
Duer
06.2022 - 05.2023
- Handle scheduling for store shifts to achieve adequate staffing
- Supervise cashiers in processing credit, debit and cash payments to streamline sales
- Maintain inventory by checking merchandise to determine levels
- Handle complaints from customers and employees by empathetically listening, recording details and offering solutions
- Complete thorough opening, closing and shift change functions to maintain operational standards each day.
Sales Representative
California Efficiency Group
02.2022 - 06.2022
- Fostered relationships with customers to expand customer base and retain business
- Single-handedly brought $1.3M to the company
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- 100% Commission Based (No Salary).
- Door-To-Door
Meteorologist
U.S. Navy Active Duty
02.2019 - 02.2022
- Recorded and developed data from satellites and radars in order to guide ships, aircraft and troops with recommendations based on weather forecast and ocean conditions
- Employed mathematical and physical formulae paired with computer modelling applications to help make long and short-range weather predictions
- Researched and predicted climate change
- Kept up to date with relevant scientific and technical developments.
Assistant Store Manager
Live Oaks Bar & Grill
02.2016 - 08.2017
- Handled scheduling for store shifts to achieve adequate staffing
- Oversaw aspects of maintenance, inventory and daily activity management
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
Floor Manager
Cheddars Stratch Kitchen
02.2016 - 08.2017
- Handled scheduling for store shifts to achieve adequate staffing
- Oversaw aspects of maintenance, inventory and daily activity management
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
Education
Certification - Meteorology
U.S. Navy
03.2021
Bachelor of Science (B.S.) - Psychology
Georgia Southwestern State University
12.2019
Skills
- Strong Leadership Skills
- Profit and Loss
- Budgeting and Cost Control
- Inventory Control
- Employee Scheduling
- Cost Analysis and Savings
Timeline
General Manager
Waffle House
05.2023 - Current
Assistant Store Manager
Duer
06.2022 - 05.2023
Sales Representative
California Efficiency Group
02.2022 - 06.2022
Meteorologist
U.S. Navy Active Duty
02.2019 - 02.2022
Assistant Store Manager
Live Oaks Bar & Grill
02.2016 - 08.2017
Floor Manager
Cheddars Stratch Kitchen
02.2016 - 08.2017
Certification - Meteorology
U.S. Navy
Bachelor of Science (B.S.) - Psychology
Georgia Southwestern State University