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Member-oriented Pharmacy Technician with over 20 years of customer service. Delivering exceptional service, Resolving inquiries, and building positive relationships with fellow team members along with external teams. Strong attention to detail and ability to work under pressure. Excited to contribute to the team in any way possible.

Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in Medical Assistant role.

Experienced Professional with extensive experience in Customer Service and Dispatching at Baylor Scott & White Health. Proven ability to provide calm communication in high-pressure situations while ensuring compliance with regulations. Skilled in Claims Processing and active listening, consistently achieving performance goals and enhancing team productivity.

 Dedicated leader specializing in customer engagement and operational efficiency. Successfully resolved conflicts and improved satisfaction ratings while managing daily operations. Eager to leverage skills in strategic decision-making to contribute to organizational success. 

Optical engineering professional with history of innovating in design and testing of complex optical systems. Proven ability to drive projects from concept to completion, ensuring high-quality results and reliability. Valued for collaborative approach and adaptability to dynamic project requirements, consistently demonstrating technical proficiency and commitment to excellence.

Experienced business intelligence professional well-versed in mining data, developing databases and generating reports. Detail-oriented and systematic with excellent follow-through and a superior work ethic. Excellent communication, project management, and problem-solving abilities.

Motivated and dependable worker with experience in retail, food service, and warehouse operations at Amazon, Target, and Starbucks. Strong work ethic, fast learner, and effective team player with excellent customer service and time-management skills.

I am a hardworking individual with a strong background in customer service. While I have little experience with medical background I have completed 30+ venipunctures and capillary punctures to complete my phlebotomy technician certification, I have my BLS from the American Heart Association, and have passed foundations of nursing from Great Falls College MSU. I pride myself on my cleanliness and organization in the workplace, am a good multitasker, and am a very compassionate person.

Dynamic healthcare professional with extensive experience in clinical support and laboratory operations across diverse settings, including hospitals, outpatient facilities, and behavioral health environments. Expertise includes high-volume phlebotomy, specimen processing, surgical materials coordination, Epic order management, and patient-facing clinical tasks. Proven ability to maintain meticulous attention to detail, ensure chain-of-custody compliance, and foster cross-department collaboration, supported by a strong background in mental health clinical assistance, DNA collection, and pathology support. Currently pursuing a B.S. in Healthcare Administration while recognized for adaptability, technical proficiency, and a commitment to patient-centered care.

Daijon Smith

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Phlebotomist Technician

Phlebotomist Technician

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Certified Phlebotomy Technician -

High School Diploma -

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Phlebotomist Technician

Phlebotomist Technician

Certified Phlebotomy Technician -

High School Diploma -

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