Daika Colin
San Antonio,TX
Summary
Versatile and results-driven professional with a proven track record in elevating customer experiences, implementing strategic marketing initiatives, and fostering team collaboration. Adept at seamlessly navigating between hospitality, marketing, and management roles, I am poised to leverage my diverse skill set in driving innovation and achieving excellence.
Overview
5
5
years of professional experience
Work History
Cook
Parry's Pizzeria & taphouse
San Antonio, TX
05.2024 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Private Housekeeping Supervisor
OCD cleaners
San Antonio, Texas
01.2024 - 05.2024
- Managed the daily operations of the private housekeeping staff, ensuring that all tasks were performed efficiently and effectively.
- Ensured compliance with health and safety regulations and standards within the facility.
- Developed training programs focusing on customer satisfaction and safety measures.
- Developed and implemented efficient cleaning schedules for private housekeeping staff.
- Supervised, trained and evaluated team members in their job performance to ensure optimal service delivery.
Server/Cook
San Jose's Original Mexican Restaurant
Orlando, FL
12.2022 - 12.2023
- Delivered exceptional customer service, ensuring a positive dining experience and resolving inquiries
- Trained new staff members, maintaining service standards
- Managed transactions with precision and upheld an in-depth understanding of the menu.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Server Trainer
Quinable
Orlando, FL
03.2022 - 08.2023
- Evaluated and trained waitstaff, promoting product knowledge and company policies
- Maintained food safety standards and assessed server performance
- Acted as a positive role model and mentor for the restaurant staff.
Manager
Se Lakay
Orlando, FL
06.2021 - 06.2023
- Oversaw restaurant operations, led team meetings, and managed budgets
- Conducted new employee training and implemented initiatives for business growth.
Marketing Specialist
Spectrum
Orlando, FL
07.2021 - 05.2022
- Collaborated with the sales team to share marketing information and strategy
- Monitored and adjusted marketing campaigns, ensuring consistency in brand messaging
- Planned and managed events and promotions for brand growth.
Assistant Manager
Wendy's
Philadelphia, PA
01.2020 - 05.2021
- Resolved escalated customer complaints and organized supplies for efficient operations
- Monitored sales performance and made proactive adjustments to operating plans.
Education
Completed coursework towards a high school diploma -
Edgewater High School
Orlando, FLCompleted coursework towards a diploma in Medical Assistant -
Southern Technical College
Orlando, FLAssociate of Arts - Business Administration And Management
San Antonio College
San Antonio, TXSkills
- Verbal and Written Communication
- Organization and Efficiency
- Multitasking and Prioritization
- Computer Proficiency (MS Office Suite, Google Workspace)
- Customer Relations and Service Excellence
- Team Collaboration and Leadership
- Attention to Detail and Accuracy
- Time Management and Deadline Adherence
- Market Research and Analysis
- Graphic Design Proficiency (Adobe Photoshop)
- Food Preparation Techniques and Culinary Skills
- Sales Strategy Familiarity
- Event Planning and Execution
- Data Entry and Record Keeping
- Cash Handling and Point of Sale (POS) Systems
- Digital Marketing and Social Media Management
- Brand Development and Consistency
- Problem-Solving and Conflict Resolution
- Adaptability and Flexibility in Dynamic Environments
- ServSafe certified
- Operations Management
- Recipe Development
Languages
- French, Bilingual
- Spanish, Beginner
- Creole, Bilingual
- Japanese, Beginner
Volunteer Experience
- Volunteers as a crisis counselor
- Blood and plasma donator
Timeline
Cook
Parry's Pizzeria & taphouse
05.2024 - Current
Private Housekeeping Supervisor
OCD cleaners
01.2024 - 05.2024
Server/Cook
San Jose's Original Mexican Restaurant
12.2022 - 12.2023
Server Trainer
Quinable
03.2022 - 08.2023
Marketing Specialist
Spectrum
07.2021 - 05.2022
Manager
Se Lakay
06.2021 - 06.2023
Assistant Manager
Wendy's
01.2020 - 05.2021
Completed coursework towards a high school diploma -
Edgewater High School
Completed coursework towards a diploma in Medical Assistant -
Southern Technical College
Associate of Arts - Business Administration And Management
San Antonio College
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