Operations Assistant Knighthood Commercial Cleaning Co.
05.2016 - 07.2021
Solved problems timely and effectively, ensuring customer satisfaction.
Managed day-to-day department operations with effective workflow coordination.
Assisted operations manager with planning of routine operations and special projects.
Provided administrative support with accurate document preparation and data entry.
Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Streamlined customer service processes, allowing for quicker resolution of queries and complaints.
Assisted with preparation of operational reports, providing insights for strategic planning sessions.
Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Optimized scheduling and resource allocation for significant efficiency gains in project execution.
Assisted in recruitment process, organizing interviews, and onboarding new staff to accelerate their integration into team.
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