Dailey Zapata

In this role, I assisted my father with various administrative tasks in our family business. My responsibilities included creating and formatting documents, managing spreadsheets for data organization, and overseeing invoicing processes. This experience allowed me to develop strong organizational skills, enhance my proficiency in Microsoft Excel, and gain insight into business operations. I learned to communicate effectively and manage time efficiently, contributing to a streamlined workflow.

• Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
• Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
• Provided assistance to other staff members with cleaning of difficult areas.

• Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
• Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
• Collaborated with parents on implementing effective discipline strategies that were consistent across home environments.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

• Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
• Demonstrated adaptability when faced with unexpected changes or challenges in daily operations, ensuring smooth transitions without compromising quality or efficiency.
• Assisted in reducing food waste through proper storage, rotation, and inventory management practices.

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
• Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.