Dailon Pacheco
New Bedford,United States
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
7
7
years of professional experience
Work History
Material Handler
Atkore
08.2021 - 11.2022
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Customer Service Cashier
D'Angelo Grilled Sandwiches
09.2020 - 08.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
Keyholder
Rockys Ace Hardware
03.2018 - 08.2020
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Supervisor
Bennys
03.2016 - 01.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
Associate of Arts - Business Administration And Management
Bristol Community College
Fall River, MA06.2023
High School Diploma -
Greater New Bedford Voc
New Bedford08.2015
Skills
- Storage Arrangements
- Property Accountability
- Business Process Management
- Stock Management
- POS Systems
- Customer Service
- OSHA Guidelines
- Agile Project Management
- Hardware Components
- Verbal and Written Communication
- Warehouse Management
- Written Communication
- Microsoft Windows
- Microsoft Project
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Dynamics
- Google Docs
- Microsoft PowerPoint
- Microsoft Access
- Microsoft Word
- Microsoft Office
- Office Management
- Project Management
- Technical Support
- Prioritizing Work
Timeline
Material Handler
Atkore
08.2021 - 11.2022
Customer Service Cashier
D'Angelo Grilled Sandwiches
09.2020 - 08.2021
Keyholder
Rockys Ace Hardware
03.2018 - 08.2020
Supervisor
Bennys
03.2016 - 01.2018
Associate of Arts - Business Administration And Management
Bristol Community College
High School Diploma -
Greater New Bedford Voc
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